Coaching For Leaders

Tim Stringer Technically Simple and Learn OmniFocus Connect in Person to Strengthen Relationships Tim mentioned the podcast Home Work, a show for people who work at home Dave’s team at Dale Carnegie meets once a month for half a day Tim mentioned his co-working space, HiVE Vancouver Make Intentionally Richer Connections Move your level of communication up a level When possible, seek out the opportunity to connect by video We both recommend Zoom for video conferencing Ways to Stay Connected Participate in a mastermind group Attend a class that utilizes video-conferencing Social Media Tim and Dave both utilize Twitter and follow a limited number of people Ask the second question when interaction online, especially with a first connection Resources Sign-up for a free account with Zoom Tim has an affiliate relationship with Zoom. If your needs require a Zoom Pro account, utilize this link. Tim offers courses on Holistic Productivity that utilize many of the principles and tec

Bonni Stachowiak: Teaching in Higher Ed Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. Audio Question from Rick 3 Ways to Start Your Next Presentation Episode 126: How to Be Interesting When Pitching an Idea Show and Tell: How Everybody Can Make Extraordinary Presentations* by Dan Roam The Quick & Easy Way to Effective Speaking* by Dale Carnegie Question from Jay Daniel Pink said that one of the important qualities of a leader was the ability of the leader to insulate their team members from the “noise” of the organization (I completely agree). However, I have also seen that the act of insulating one’s team can get the leader into trouble. Ultimately, insulating one’s team mem

Ron Friedman: The Best Place to Work Interviews are not the most effective way to select people, but if you need to do it: Standardize your questions Ask behavioral questions “What underlies a great place to work isn’t access to perks, but rather experiences that are psychologically fulfilling.” -Ron Freidman Three needs that we have to feel good at work: Being good at the work we are doing and able to grow our competence Being connected to the people around us Autonomy and choice in how we approach our work “The impact of money on job satisfaction is incredibly small.” -Ron Freidman Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Dave Stachowiak: Coaching for Leaders In the book Getting Things Done*, past guest David Allen first popularized the practice of a weekly review. In this episode, I share my own process for the weekly review, so that you can incorporate the actions that best work for you. Key Points 1. Block Time I complete my weekly review either Sunday evening or early Monday morning. Pick a time that will work consistently in your schedule. 2. Record What Worked I don’t have an issue remembering what didn’t work, so I discipline myself to write down what did work last week. That way, I recognize strengths. 3. Review Goals I do a full read of the annual goals I created at the beginning of the year, so I know where I am headed. 4. Determine Next Actions I decide the next action for each annual goal to advance me closer. 5. Flag 3-5 Actions I pick the 3-5 actions (fewer is better) than I will commit to complete this week. I leave the rest of them for another week. 6. Remove Flags from Last Week If there are still flagged

Marc Mawhinney: Natural Born Coaches “Coaches are important because they are a second pair of eyes for your business.” -Marc Mawhinney Mark and I discussed my recent article on What to Know When Hiring a Coach. In addition to the recommendation to check out Marc's show, I made three recommendations of coaches I recommend at the end of the episode, all of which are past guests: Tom Henschel, Essential Communications Bill Bliss, Bliss & Associates, Inc. Tim Stringer, Technically Simple Feedback Join the conversation: http://coachingforleaders.com/179 Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback Next Q&A show: episode 182 on presentation skills (Also see episodes 47-59 of Carnegie Coach) Thank you to the following people who joined the weekly leadership guide this past week: Erin Griffin, Kristian Bruins, Jason Jagai, Theresa Cassino, Theresa Phung, Cindy Fan, Darci Heroy, Benita Deregla, J Bretz, Chuck Barker, Julie Knoble, and Thomas Comer

Bonni Stachowiak: Teaching in Higher Ed Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. Question from Brian I presently struggle with keeping the balance between friend and boss as we work closely together. All three of us are in cubicles next to each other. While this allows us to be very close knit (almost as much as the camaraderie in the Army, but not quite) I know I have already blurred the line more than I should have. It was easy to “keep your distance” in the military because you always have your rank whether you are in uniform or not. You could be a friend and a Sergeant at the same time. This has proven to be my biggest challenge as a civilian leader. Question from Sarah

Mark Sieverkropp walks through six steps that will help all of us start a conversation with anyone, anywhere. Mark Sieverkropp Author, How to Start a Conversation With Anyone Mark and I were both featured by Forbes as 25 Professional Networking Experts to Watch in 2015 1. First Impressions last the longest John Corcoran spoke in episode 169 on what we can do to recover from a bad first impression 2. Practice the type of listening that makes a difference “...if you aspire to be a good conversationalist, be an attentive listener. To be interesting, be interested. Ask questions that other persons will enjoy answering. Encourage them to talk about themselves and their accomplishments.” -Dale Carnegie 3. Understand who people are by how they act 4. People like others who share their same interests 5. Do not hold your listener hostage 6. Remembering the conversation is crucial to growing the relationship Finally, follow-up by building upon your initial conversation and showing interest Learn more about

Susanne Madsen: The Power of Project Leadership Susanne Madsen is an internationally recognized project leadership coach, trainer, speaker and consultant. Susanne specializes in helping project managers transform into leaders. She is the author of The Power of Project Leadership*. “Most organizations jump very quickly from the idea stage to the doing stage.” -Susanne Madsen Project definition: it's key to determine the value the project offers to the organization Be strong enough to show weakness and ask the dumb questions Two problems in managing risk Not properly dealing with expected risks Paying little or no attention to unexpected risks Connect with Susanne on Twitter or LinkedIn Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

You’ve been in the job for awhile. You’re maybe not feeling that same sense of motivation or fulfillment that you once did. How do you know when to move on? In this episode, five indicators that will help you answer that question. 1. When it’s beyond a bad day, week, or month. “Being a professional is doing the things you love to do, on the days you don’t feel like doing them.” -Julius Erving 2. When its not fulfilling anymore to solve problems. I mentioned Michael Hyatt's appearance on episode #40. “Great marketing only makes a bad product fail faster.” -David Ogilvy Every organization has the well-connected people who are marketing a bad “product” or at least a mediocre one. Are you solving problems, or are you window dressing? 3. When you’re living in Groundhog Day. You can become the cynic who says, “This is the way we do things around here.” 4. When you think the same way today that you did a year ago. You should, on occasion, be able to look back on a decision you made in the pas

Bonni Stachowiak: Teaching in Higher Ed Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. Question from Michelle: I've recently taken on a Training post...it's a new post and so I'm making things up as I go along. In episode 30 you recommend that Managers attend the same training as their team. I'm organizing a whole range of training courses in 2015 and at first I agreed with you that the Manager should attend with their team. The feedback I've had though is that if the Manager attends then people won't ask all the questions they should ask to seek clarification. This maybe a cultural point rather than a general training point. Are there some types of training that need the Manager

Donna Schilder We've all seen bad meeting behavior, but do you know what to do? Donna Schilder shares five power steps for leaders and facilitators to get us towards a better meeting. 1. What are some types bad meeting behavior we often see? Late arrivers Ramblers Side Conversationalists Note Passers Multi-taskers Non-participators Dominators Chronic objectors Gate-closers Off-the-wall commenters Eye rollers Sighers Personal attackers 2. How can leaders identify disruptive behaviors as they happen? Realize that your job is to create the agenda, lead the participants through the agenda, but also, to watch for and facilitate behaviors that prevent the meeting from being as successful as it can be. Now that you are more focused on what they are, you can watch for these disruptive behaviors. Scrutinize and reflect on meetings that don’t seem to be as productive as they should be. Watch for other people’s reactions. Are they rolling their eyes, sighing, showing signs of frustration, shufflin

Workplace bullying is real for trailblazers. Col. Jill Morgenthaler had the courage to take command and shares leadership lessons for other trailblazers. Col. Jill Morgenthaler, USA, Ret. Author, The Courage to Take Command: Leadership Lessons from a Military Trailblazer* How a female US Army colonel tamed the males-only Egyptian Army “I’m not going to change the culture, but I can adjust the behavior.” -Jill Morgenthaler Sometimes bullies don’t know they’re bullies. Ensure that we don’t become the bullies ourselves. Aggressiveness vs. assertiveness. When people starting to show disrespect, he would stop it immediately. Hang back and watch when moving into a new situation. Ask people how they want to be rewarded. Never ask anyone something that you’re not willing to do. Feedback Join the conversation: http://coachingforleaders.com/172 Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback Next Q&A show is episode #174 on resources for leaders Thank you

Allison Clarke: What Will They Say? Allison Clarke attended 30 funerals in 60 days with the intention to discover how to live without regret. She captured her discovered in the book What Will They Say? and shared her key findings during this conversation. Key Points 1. Listen and lead others to their own answers. 2. Remember the value of face-to-face communication. 3. Do something unique and special for someone. 4. Make time for important people in your life. 5. Bring your courage to the forefront. Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Bonni Stachowiak: Teaching in Higher Ed Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. Audio question from Susan on how to develop strategic skills. Bonni recommended On Competition* by Michael Porter Question from Mark I just wanted to let you know I have been listening to the coaching for leaders podcast since somewhere around episode 100. Recently an opportunity came by to become team leader of the engineering department I worked in. Listening to the podcast for a while gave me enough mental support to take the step! Thank very much. I find that there are certain pro's and con's of assuming a leadership position coming from within the team instead of coming from outside th

John Corcoran If you make a bad first impression, all is not lost. John Corcoran and I detail six things you can do when the first impression doesn't land. Key Points 1. Decide Whether or Not to Take Action 2. Take Swift Action and Apologize Immediately 3. Admit Your Mistake, but Don’t Dwell on It 4. Apologize Later, Even If Time Has Passed 5. Pivot 6. Be Consistent Over Time John appeared previously on two other episodes: How to Create Your Personal Networking Plan (episode 106) The Practical Pursuit of Work-Life Balance (episode 123) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

How much do you know about employment law? If you’re a leader in an organization, having a base knowledge about how to limit your liability is prudent. Today, three current hot spots in employment law and what you need to know. Laura Schiesl Partner, Molever Conelly PLLC 1. Social media One general best practice is to have a social media policy if you don’t already have one. Social media guidelines from the National Labor Relations board (see pages 22-24) 2. Employment classification Independent contractor vs. employees United States Department of Labor 6-factor economic realities test United States Department of Labor on independent contractors Internal Revenue Service Section 530 relief requirements California Department of Industrial Relations on worker misclassification 3. Wages and hours United States Department of Labor Overtime Pay Requirements of the FLSA Connect with Laura Schiesl on LinkedIn Dave recommended the book Law 101* by Jay Feinman and The Legal Seagull podcast by Neer Lern

Kelly Studer Dave mentioned episode #153 with Bill Bliss on How to Start with Succession Planning “I got a bit of a reputation for being a tough, scary interviewer, and I learned over time that that wasn’t necessarily the best approach.” -Kelly Studer Share some of your own vulnerability and have a real conversation about some of the work they may be involved in. A great starting point is StrengthsFinder 2.0 Check out episode #89 with Steven Dosier on the Value of the StrengthsFinder Assessment. “The only thing worse than training someone and losing them is not training them and keeping them.” -Zig Ziglar Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

If you work with or work in different cultures, Nathan Czubaj, author of Emails from Mumbai*, will inspire your attitude about what matters most. Nathan Czubaj Author, Emails from Mumbai* Senior Vice President, Dale Carnegie of Southern Los Angeles I wanted go somewhere that would really be different…that I could learn most about the world and most about myself. Preparation Talking to people is most helpful. Pick up some of the language, at least the greetings and please/thank you. Give yourself time for the mental preparation. “I’m never going to find the things that I’m used to. I need to get used to the things that I can have.” -Nathan Czubaj “I didn’t need all the things that I thought I needed. My definition of wants and needs changed radically.” -Nathan Czubaj Obstacles Some of the obstacles are how people do business that you would never expect. It was hard to impose my way of doing things and our Western way. People don’t always trust Westerners. What you’ve been successful with back h

Bonni Stachowiak: Teaching in Higher Ed Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. Patricia says she's struggling with working with and working for micromanagers Bonni mentioned Drive by Daniel Pink* Wally asks, “Have you addressed the topic of leaders who believe their executive team can be productive by competing with each other rather than working as a team?” Bonni mentioned Susan Gerke's recent appearances on the show: 138: The Four Unique Types of Teams 139: How To Maximize Team Performance Dave mentioned the Five Dysfunctions of a Team by Patrick Lencioni Mike says he’s struggling finding enough time in the day to be everything to everyone. He says he also know

Tom Henschel: The Look & Sound of Leadership Is someone you care about - or maybe even you - working for a jerk? My guest Tom Henschel from the Look & Sound of Leadership podcast helps us to navigate this difficult situation. How to know if it’s just you Test the waters, but be careful How to address it When you decide to talk, leave the emotion out of it Frame the business concern, not you as the victim Don’t take it personally Don’t speak for others You are not going to change your boss It’s not your place to get coaching for your boss Nothing you will do will likely change your boss’s behavior If you can accept that, what do you want to do? If it’s really a business issue, give the feedback Avoid being attached to the outcome Once the feedback is given, let it go Rehearse the feedback with someone trusted before you give it What to do when the boss is chaotic Calm down with someone who is chaotic Take tons of notes Get clear agreements When they change something, don’