Scrum Master Toolbox Podcast

Tom Baldwin: When the Stand-Up Turns Into Chaos, Conflict, Care, and Change for Agile Teams Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In a gripping episode with Tom, we talk about the chaos of a stand-up gone wrong, spotlighting how personal tensions can reflect deeper process issues. Tom recounts a fiery disagreement between developers, stemming from a pressured environment, and how it led to a transformative shift in team dynamics and location. We talk about how Scrum Masters can navigate through conflicts, focusing on psychological insights and team unity. Key takeaways include the importance of 1-on-1 chats, understanding triggers, and collective decision-making, all while referencing seminal works like Deming's 14 principles for management and Lencioni’s "The Five Dysfunctions of a Team."   [IMAGE HERE] Recovering from failure, or difficult moments is a critic

Jörn Hendrik Ast: Leading with Heart, Empathy and Vision for Product Owners Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: Leading with Heart, Empathy and Vision for PO’s In this segment, we explore the story of a Product Owner who exemplifies leadership, empathy, and the ability to inspire and unite a team. This episode showcases the qualities that make a Product Owner truly exceptional, from active listening and feedback to fostering a culture of openness and adaptability. It’s a narrative that illuminates the path to greatness in product ownership, setting a standard for others to follow. The Bad Product Owner: The Facade of Busyness, And How it Burns Out Agile Teams In this segment, Jörn shares the saga of a Product Owner whose quest for significance led to turmoil and team burnout. He tells the story of misplaced priorities and the destruct

Jörn Hendrik Ast: Self-Sustaining Agile Teams, The Art of Letting Go For Scrum Masters Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Jörn Hendrik defines success for Scrum Masters as reaching a point where the team can self-sustain, appreciating the Scrum Master's guidance but also be ready to venture forward independently. This episode explores the dynamics of trust, autonomy, and the subtle art of knowing when to step back. How does one cultivate a team's capability to navigate challenges without constant oversight? Featured Retrospective Format for the Week: Keep/Drop/Try, and Creating Space For Conversation to Flourish Discover the power of the Keep/Drop/Try retrospective with Jörn. He shares how we can use that format to create a space where emotions and conversations can flourish, fostering trust within teams. Learn how focusing on individual, team, and organizatio

Jörn Hendrik Ast: Building An Agile Framework for Construction Projects Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Join Jörn as he shares his pioneering Agile Model for Construction projects. He shares how he applied scrum principles to the engineering realm of a large-scale construction project. This episode unfolds the creation of a working model that harmonizes Agile with the construction industry's unique demands, showcasing the versatility and impact of Agile methodologies beyond software development. How does one adapt Agile to new territories, and what lessons can the construction industry teach us about Agile's universal applicability? Listen to find out!   [IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management fram

Jörn Hendrik Ast: The Double-Edged Sword of Commitment, An Agile Team's Journey Through Innovation and Despair Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Jörn Hendrik recounts a sobering team story centered around the development and eventual discontinuation of a seemingly promising app. This episode sheds light on the dangers of commitment without flexibility, the value of listening to feedback, and the importance of recognizing when to pivot. It's a tale of commitment, disillusionment, and the hard-earned wisdom that sometimes, stopping is part of the journey to success. Featured Book of the Week: Fearless Organization by Amy Edmondson Dive into Amy Edmondson's "Fearless Organization" with Jörn as he shares how this seminal work on psychological safety reshaped his approach to team management and workshop organization. This segment, explores the transformative pow

Jörn Hendrik Ast: Championing Change Without Being a Martyr, A Scrum Master's Tale Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In a candid recount of dedication and its pitfalls, Jörn shares a personal fail story from his early days as a scrum master. His tale begins with a fervent desire to protect his team, a desire so strong that it led to a confrontational encounter with management over resource allocation. This clash ultimately cost Jörn his position, but it sparked a series of realizations about the essence of effective problem-solving and influence within a team setting. How can a scrum master navigate the fine line between protecting the team and engaging constructively with management? Jörn delves into practical tips on avoiding martyrdom, the importance of choosing battles wisely, and strategies for inspiring acknowledgment of issues by those in power. His insigh

BONUS: Agile Coaching With a Philosophical Twist, Exploring Michel Foucault's Work, The Panopticon, and Other Systems of Control With Michelle Pauk In this episode, with Michelle Pauk - an Agile Coach - we explore what we can learn from philosophy, and Michel Foucault's work on systems of power and discourse. Learn more about the systems we need to adapt to, and even transform. From the Panopticon, to the systems that drive compliance, and remove creative thought! A must listen for those interested in changing the world of work! Michelle's Journey into Agile Coaching "It's not about predicting; it's about responding." Michelle's journey into becoming an Agile coach was as unpredictable as volcanos can be, literally! Inspired initially by Michel Foucault during her studies, she found herself intrigued by the intricacies of thought and its impact on behavior. This intellectual curiosity led her to a company specializing in language learning software, where her role in project management opened her

Joe Scherler: Curiosity and Collaboration, Critical Product Owner Traits That Scrum Masters Can Help Cultivate Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: The Absent, and Team-Neglecting PO In this episode, Joe talks about what teams face when Product Owners are seldom available. In this story, we hear about how that anti-pattern lead to disorganized meetings and neglected team interactions. This lack of engagement not only strained the team's dynamics but also skewed the product backlog toward the interests of a single stakeholder. How does an absent Product Owner affect the team and product development? Joe reflects on the importance of the Product Owner's role in retrospectives, the collaborative potential in backlog refinement, and the broader issues within the product organization. Learn from Joe's insights on supporting a Product Owner and

Joe Scherler: The Self-Driving Team, Signs of a Self-Sufficient Scrum Team Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, we discuss how important it is to help a team evolve to the point where they no longer need direct guidance. But what are the signs of such a transformation? This episode explores possible indicators of a team's growing autonomy, from self-initiated process improvements to a shift from seeking solutions to seeking opinions. How can discussing value over output and engaging with the team on waste reduction contribute to this evolution? Discover the key questions and approaches Joe recommends for Scrum Masters aiming to foster truly self-sustaining teams. Featured Retrospective Format for the Week: A Dialogue-Based Timeline In this segment, Joe introduces a reflective and dialogue-rich retrospective format that begins with understanding

Joe Scherler: From Chapter Leads to Champions, Value Over Velocity in Scaled Agile Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Joe shares his experience with implementing the Spotify model across several small, agile teams. Confronting the complexities of entrenched roles and slow decision-making, Joe explains how he tried to empower teams through delegation and a focus on value over output. How can challenging traditional reporting structures and coaching leaders on delegation unlock a team's full potential? Discover the transformative power of discussing team results in terms of value and fostering a collaborative environment where every team member is a catalyst for innovation.   [IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change

Joe Scherler: Agile Scaling Challenges, Fostering Empowered Decision-Making in Fast-Growth Teams Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this segment, Joe shares an enlightening story about a team of technical leads facing the challenges of rapid organizational growth without a scaling framework, leading to disempowered teams. How does hierarchical decision-making erode team initiative and communication? Learn about the emotional toll on teams, the dangers of a victim mentality, and practical tips for reinvigorating team autonomy and accountability, including the use of delegation poker. What steps can you take to descale an organization and foster a culture of empowered decision-making? Featured Book of the Week: Radical Candor by Kim Scott In this segment, we discuss some of the profound lessons of "Radical Candor" as recommended by a visionary leader Joe work

Joe Scherler: Middle Management Maze, Joe's Scrum Master Journey Through Organizational Conflict Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Joe shares his story of navigating through a high-stakes environment at a rapidly expanding organization, revealing the challenges of being caught between management demands and team expectations. How does one facilitate positive change when faced with resistance from above? Joe's story unfolds with rough (aka violent) communication between team members and a manager viewing him merely as a servant, leading to a significant toll on his mental health. Discover Joe's insights on the limitations of a Scrum Master's impact, the pitfalls of hierarchical rigidity, and the crucial tips for Scrum Masters facing similar trials. What strategies does Joe propose for engaging with resistant management to foster sustainable change

Lynn Runnels-Moss: Story Mapping to Success And The Role of the Product Owner in Team Dynamics Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: Story Mapping to Success And The Role of the Product Owner in Team Dynamics This episode showcases how deep engagement with problems, stakeholders, and the development team can lead to remarkable outcomes. Learn about the power of story mapping, immediate feedback, and creating a shared vision for the project. This example serves as an inspiration for Product Owners aiming to elevate their impact and foster a collaborative, productive team environment. The Bad Product Owner: The Disengaged Product Owner Lynn recounts her challenging experience with an inexperienced and disengaged Product Owner at a travel company, highlighting the detrimental impact on team morale and productivity. This episode offers insi

Lynn Runnels-Moss: Value Delivery and Team Happiness, A Possible Scrum Master Success Definition Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, we talk about the Scrum Master’s ability to deliver value to the customer and ensure a happy, cohesive team. This episode highlights the importance of psychological safety, continuous stakeholder collaboration, and the Scrum Master's role in fostering team connections. Discover strategies for aligning team efforts with user needs and stakeholder expectations, emphasizing the use of collaborative techniques to unite everyone towards a common goal. Featured Retrospective Format for the Week: A Thinking Environment Retrospective Inspired by Nancy Kline's work and Nancy’s book “Time to Think”, Lynn introduces a retrospective format focused on deep, uninterrupted thinking. Discover how creating a space where team mem

Lynn Runnels-Moss: Navigating Toxic Environments, A Guide for Scrum Masters Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, we hear a story when Lynn was working within a large, multi-company project, highlighting the destructive impact of traditional management styles in agile environments. This episode explores the importance of respecting your boundaries and the power of walking away from toxic situations. Learn from Lynn's approach to using shared adversity as a motivator and the significance of choosing the right organizational culture that aligns with your values and boundaries.   [IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework tha

Lynn Runnels-Moss: Challenging Success, Pushing High Performing Agile Teams Beyond Complacency Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Lynn shares the nuanced challenge of leading a high-performing team into continuous improvement when complacency sets in. She shares insights on recognizing the signs of stagnation and the critical role of challenging the team with new, uncomfortable tasks to foster growth. This episode unpacks the dangers of the "don't break it" mentality and offers strategies for injecting innovation and learning into successful teams to prevent key members from seeking challenges elsewhere. Featured Book of the Week: Nonviolent Communication by Marshall B. Rosenberg Explore the transformative power of Marshall B. Rosenberg's "Nonviolent Communication" as Lynn shares how it reshaped her approach to confrontational communication,

Lynn Runnels-Moss: The Art of Psychological Safety in Agile Teams Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, we talk about one of Lynn's pivotal experiences early in her career. A team was moving to Kanban from Scrum, and this transition taught her a crucial lesson about psychological safety within teams. One of the team members was fascinated by Agile methodologies. In that excitement, the team fell into some misunderstandings which revealed the importance of creating a psychologically safe environment for open communication. Learn how simple practices like check-ins and demonstrating allyship can transform team dynamics, fostering a space where every member feels valued, heard, and supported. Dive into this episode for insights on the subtle art of leadership and team management.   [IMAGE HERE] Recovering from failure, or difficult moments is a criti

BONUS: The Agile-Product Continuum: Phillip Starke's Blueprint for Coaching Excellence This episode was triggered by Phillip Starke’s blog post titled “Why agile coaches should strive to be product coaches”. You can read that blog post here, and listen in this episode to Phillip’s perspective and why he reached those conclusions.  Agile to Product Coaching Transformation "Agile Coaches are already product coaches in essence, they just need to realize and embrace it fully." Phillip reflects on why agile coaches should also consider themselves product coaches. He argues for a unified approach to coaching that encompasses both agile and product development principles. A Pivot Towards Product-Centric Coaching "I had a turning point when I realized, despite our success, how much more impactful we could have been with a stronger focus on user interaction and discovery." Phillip shares his experience transitioning from an agile-focused to a product-centric coaching approach, highlighting a project

Inga Bergmann: Empathy in Action, How Great Product Owners Help Their Agile Teams Succeed Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: Empathy in Action, How Great PO’s Help Their Agile Teams Succeed This episode shines a spotlight on a Product Owner whose empathy and people-centric approach set a gold standard for the role. Inga emphasizes how caring, empathy, and effective communication can elevate team creativity and bonding. Through this inspiring story, listeners will discover the transformative power of a Product Owner in harmonizing team dynamics and fostering an environment where people and projects thrive together. The Bad Product Owner: The Trust Divide, When Product Owners Destroy Trust in Their Interactions With Agile Teams This Product Owner constantly undermined team estimates. We take that example of a PO anti-pattern as the sto

Inga Bergmann: The Art of Being Present: Scrum Mastery in Remote Teams Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Inga explores the essence of a Scrum Master's success through personal anecdotes and practical tips. Success, as she depicts, is deeply rooted in trust, respect, and the ability to foster open communication. From remote work challenges to the subtleties of body language in meetings, this episode sheds light on the indicators of effective Scrum Mastering and the impact of genuine connections within teams. Featured Retrospective Format for the Week: SWOT Analysis Inga shares how to use the SWOT Analysis concept in an Agile retrospective, and it can help teams struggling with identity and direction. We discuss how the SWOT format can unearth underlying team dynamics, foster self-awareness, and guide teams towards a cohesive identity and purpose. Inga’s narrat