Dental A Team W/ Kiera Dent And Dr Mark Costes

Kiera and Britt discuss motivation from two angles — how to encourage patients to pay statements, and how to inspire team members to go above and beyond. They talk about where guilt fits in, how to humanize actions, if brightly-colored paper in the mail works, and how things look from a leadership perspective. Episode resources: Attend the 2023 DAT Summit Reach out to Britt and Kiera  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast