Within The Trenches

Ep 599 features Amy, a 911 professional out of Buncombe County Public Safety in North Carolina. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Amy’s start in public safety, transitioning from a hospital translator to 911 dispatcher Handling overwhelming call volumes and life-or-death situations during Hurricane Helene The emotional impact of difficult calls and the importance of peer support and self-care Adapting to chaos, including technology breakdowns and working without contact from family Moments of hope: community support, the power of kind words, and the road to recovery If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.