Drive Your Channel Productivity Globally

How to Exponentially Scale the Value of Managed Service Providers Business In this insightful episode of the ZINFI Partner Ecosystem Podcast, Sugata Sanyal, Founder & CEO of ZINFI, interviews Tim Conkle, Founder & CEO of The 20 MSP, to explore how managed service providers can scale effectively and profitably. Drawing from over three decades of experience, Tim walks us through transforming MSPs from 5-person shops to national powerhouses without losing agility or customer focus. He shares how The 20 MSP model leverages standardization, brand building, and a simplified business approach to tackle three significant challenges: lead generation, sales execution, and operational scale. The episode provides a roadmap for MSP leaders looking to move beyond technical excellence and build resilient, scalable business infrastructure. Tim also outlines the leadership mindset required to transition from “king” to “wealth creator” and how to lead teams through cultural transformation. Listen in to discover how MSP