Clare Fm - Podcasts

Two thirds of consumers think tipping has become less voluntary. The Competition and Consumer Protection Commission has issued guidance on the use of tipping machines in cafes, bars and restaurants, as research also shows a fifth of people have also paid an unexpected service charge. The guidance includes making sure payment terminals let customers easily avoid gratuity. The body says mandatory service charges need to be properly advertised and voluntary ones should never go on the bill automatically. On Thursday's edition of Morning Focus, Alan Morrissey spoke with Andrew Flood, of An Beag Café in Kilrush and Robbie McCauley, of Homestead Cottage in Doolin. Photo (c) Africa Images via Canva