Bloomberg Businessweek
LivePerson CEO on Challenges for Call Centers
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:07:40
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Sinopsis
Robert LoCascio, CEO of LivePerson, discusses how AI-powered messaging could better serve individuals working from home. He also explains how the call center path structure is challenging and why the business should be completely digital. Hosts: Carol Massar and Jason Kelly. Producer: Doni Holloway.
