Drive Your Channel Productivity Globally

As a provider of a leading SaaS-based channel marketing management (CMM) platform, we get asked a lot about the right set of metrics an organization should consider when they are deploying such a platform globally. Our answer is always, “It depends.” Do I sound like a lawyer? If I do, then I am sorry, but I am not trying to be mysterious. It is truly an honest answer. While there are core metrics tied to return on investment (ROI) that any organization should look for to measure the impact from their channel marketing management platform, the answer is not really that straightforward. With that said, let me see if I can lay out a logic and a path that will help your organization pick the right set of metrics to drive ROI from a recently procured channel marketing management platform. First, let’s briefly define business metrics, and then we’ll discuss the importance of thinking through what makes sense for your organization. As per Merriam-Webster, “metrics” refers to “a standard of measurement.” On online s