Government Gone Digital
Episode 47 - Managing Online Feedback
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:27:44
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Sinopsis
Responding to negative comments on social media can help turn bad experiences into positive ones. In this Government Gone Digital episode, hear examples of how Gilbert, Arizona's approaching customer care online and the power of responsiveness. You'll also gain insight into Gilbert's online engagement and social media strategy. See acast.com/privacy for privacy and opt-out information.