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New World of B2B Marketing and Selling: Why Sales Should Report to Marketing

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Sinopsis

You must be saying, “What?” This article title makes no sense, right? Well, let me assure you: you’ve read it right. I firmly believe B2B marketing is taking over B2B selling, and I’ll explain why this makes sense. The primary research of all the major analyst firms (including Forrester, SiriusDecisions and Gartner) definitively shows (doesn’t just assert) that more and more buyers are relying almost exclusively on online, digital engagement as they go through the buying process. In many cases, buyers proceed through the entire process without ever talking to a seller. As consumers, all of us can relate to this phenomenon. For the vast majority of buyers, long gone are the days of getting a Sears or Land’s End catalog in the mail and then calling up an 800 number to place an order. In the consumer world, we go through the buying process online nearly 100% of the time. You can actually buy and sell a house that way, not to mention more routine purchases like cars and boats. The entire consumer experience is n