Priorities For Growth | Middle Market Thought Leader

How do you make a great hire? Spalding:  The first thing we do is we look at our best people in each of our areas, right. So, our best technologists, what are the characteristics that make them really good? Who are our best sales people? What are the characteristics that make them really good? Right. And there might be some obvious things like, hey, they're very responsive to the customer, they present well, right, there's an experience there, there's a knowledge, they think strategically long-term. But, we try to capture those in a profile, and then we benchmark that against any candidate coming in. And we do that through a few ways, we do that through some testing that we do around different profiles, and so forth to match it up, kind of customize testing against our profiles. We also do that during the interview process. So, we tend to have, we get accused of hiring slow sometimes because we really believe that we want to have a variety of different people interview the candidate. And then, frankly, we wa