Insights With Trent Munday

Invariably, as companies grow a bit bigger, there tends to be more of a focus on The Handbook. The SOPs. The P&Ps. And that's important. Companies need to do this to ensure consistency. The problem is, when an organisation focuses too much on the Handbook, they can stifle their creativity. Employees think less about being creative and more about following the Book. Creativity is probably a big part of how your company got to where it is. It's the reason you were able to create a unique product or service. So, by all means, create the Handbooks...but just ensure there's enough scope in there for the creativity to continue to flourish. #creativity #employeehandbook #SOPs