Insights With Trent Munday

Just a few short weeks ago, I had all the time in the world. I was on LOCKDOWN. The one thing I was allowed to do, go to the supermarket, had become annoyingly cumbersome time consuming due to the new COVID-Safe SOPs. But it didn't matter. I had time. Today, the supermarket and any shopping experience for that matter is still annoyingly time consuming.  But now it does matter. I don't have all the time in the world anymore. As your business starts to reopen, remember that your customers will soon resume to their normal programming - ie: time starved (or so they think). You will need to implement new SOPs that will take more time. So start thinking about what else in your product or service offering or process can help your customers save time. Pre-COVID-19, Time was a big deal. Post-COVID-19, it will be again. #time #postcovid19 #reopening