Insights With Trent Munday

As many businesses around the world are starting to re-open, or at least plan for that, COVID-19 guidelines are the first priority. But it would be wise to re-think your entire work flow now too. There may well be parts of your guest flow, your service flow, that aren't necessary to the overall experience or result. If that's the case, maybe you should be removing it from the flow? Much of our business processes will be more burdensome in a this New Normal. So if you have unnecessary steps in place, chances are they too will become more burdensome to your customers or your staff. #rethink #workflow #businessprocesses