Insights With Trent Munday

Most arguments in favour of online shopping have traditionally centred around convenience. There's been nothing really wrong with shopping the old fashioned way. It's just that online is a bit more convenient. That was Pre COVID-19. In a Post COVID-19 world, shopping offline SUCKS! Long queues & waits to get in the store. Masks. Hand Sanitisers. Gloves. It's just not fun. Shopping offline has now become a painful experience. So it's now just a question of how long and how much of that pain we can endure before the default of every shopper is to look online. #onlineretail #retailexperience #postcovid19