Insights With Trent Munday

Empathy is as important in business as it is in life. Ultimately, people care about themselves. So the more you are able to put yourself in their shoes and relate to the things that they feel are important, the deeper they will connect to you. The main thing blocking our ability to Empathise is our own Expectations. If you are able to walk into a new relationship / discussion with zero expectations of the outcome, you will then be free to genuinely empathise. It's not easy to do. But if you can, you will win. #expectations #empathy #relate