Insights With Trent Munday

For many Hotels, partnering with a Spa Management company to operate the Spa is a good idea. There are, nonetheless, many potential conflicts that may arise. Thus, hammering out the details of Management Agreement beforehand is essential. Key Commercial Terms, Expense Allocations, Marketing & Promotions, Guest Data, etc are all big conversations that must be had.  The major PRO for the Hotel in adopting a business model such as this for their Spa is not having the day-to-day operational burden of the Spa.  The major CON is that they need to give us a good slice of the Spa Revenue...and often, control.   #hotelspa #spabusiness #businessmodel #spamanagement