Within The Trenches

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 302 features April Heinze, 911 and PSAP Operations Director with NENA. In this episode we talk about how YOU can get involved and make a difference in the 9-1-1 industry as well as the importance of the upcoming Standards and Best Practices Conference and Stress, Wellness, & Resiliency: A NENA Critical Issues Forum. Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web Episode topics – April’s transition from INdigital to NENA April’s new role responsibilities and how it relates to dispatch How YOU can make a difference in 9-1-1 Stress, Wellness, & Resiliency: A NENA Critical Issues Forum As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.