Clienting

Gyi Tsakalakis and Kelly Street were joined by Justie Nicol, owner of Nicol Law Offices, a Criminal Defense Attorney in Fort Collins, Colorado. She is a savvier than average solo attorney who used technology tools to make her practice run smoother and create better work/life balance.  Justie has even taught a CLE on tech tools as a solo to boost client experience! When you look at the list of tools below and listen, keep in mind that Justie is a regular lawyer who implemented these tools over time, as she saw a need. She starts with a low-cost or free solution What Justie uses to streamline her firm and client experience: Wisestamp for email signature (appt scheduler, tweets, etc) Copper CRM Connects with Zapier to her email and more Typeform for intake/conflict check Prior to client consultations, have them fill this out. Send a post-consultation form to see why a potential client didn't choose your law firm Send a post-case form to get client feedback for reviews Zapier, to connect apps and servic