Knowledge@wharton
Becoming the Best: Excellent Customer Service Always Wins
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:22:42
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Sinopsis
If you build a customer-centric business the money will come. That’s the message in a new book by Horst Schulze co-founder of luxury hotel chain The Ritz-Carlton. See acast.com/privacy for privacy and opt-out information.
