Dental A Team W/ Kiera Dent And Dr Mark Costes

Paul Edwards, HR extraordinaire and founder of CEDR, breaks down with Kiera the classification of employees from a federal perspective. He touches on how to know if you’re classifying employees right, where state laws come into play, what happens when there are penalties, and more.   Episode resources: Learn more about CEDR Join the CEDR Facebook group: HR Base Camp Listen to episode 574, How to Stop Having Turnover Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: Kiera Dent (00:01.622) Hello, Dental A Team listeners. This is Kiera. And today I am so excited to be having one of my favorite guests here today with us, Paul Edwards. He is the CEO and founder of CEDR my favorite dental HR company. And I am so jazzed because there have been some things like roaming in politics, roaming around this globe that I felt like Paul would be the best one to bring on the podcast and kind of shed so

Kiera reviews the September book club selection: Die with Zero: Getting All You Can from Your Money and Your Life by Bill Perkins. She compares the Die with Zero method with profit-first, talks about applying this mindset in her own life, and how to enjoy life richly. Find the full book club rundown here! Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: Kiera Dent (00:01.346) Hello, Dental A Team listeners. This is Kiera and it is book club time. And this is one of my favorite books and I am so excited and I hope you read it with me. And if you didn't, hey, well, here's your opportunity to read the book club. I will give you a synopsis and hopefully I make this so intriguing and so exciting that you definitely want to go read it. So this book is called Die With Zero and you better believe that it is gonna trip your minds up. So if you're a prophet

It’s time to assess the goals you set for your practice this year. In this episode, Tiff and Dana discuss taking a good look at those 2024 goals, considering the averages and trends in order to project out, starting to think about 2025, and more. Episode resources: Reach out to Tiff and Dana Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: The Dental A Team (00:00.761) Hello, Dental A Team. We are back. have Dana here with me today again, and I'm so excited. Dana, I truly do love the time that we get together. feel like, like right before we podcast, we prep and then that's like when we get jam our personal life, conversation in there real quick. the only time we get that's just one -on -one, which is crazy because we could create that at any point, but it just, it pops up podcasts. You know, we do it a couple of times a month and it's perfect. So   Thanks for being here. Thanks for giv

Kiera talks about how to effectively hire team members who don’t have formal dentistry training — and how they can be some of the best employees you’ll ever have. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: Kiera Dent (00:00.942) Hello, Dental A Team listeners. This is Kiera. I hope you are just having the best day of your life. I know sometimes we don't always have the best days. know sometimes different things happen, but I truly hope that you just remember we are so blessed to be in dentistry. We're so blessed to be able to have the jobs that we have. We're so blessed to be able to give patients back so much confidence.   Welcome to today. And don't forget that where intention goes, energy flows. So if we're constantly thinking about how terrible life is or how terrible our job is or how hard the hiring thing is, we get it. And also remember

Tiff and Dana take a look at the mechanisms that go into building an operations manual: who participates versus who keeps everyone on track, what’s the timeline, what type of accountability methods come into play, and more. Episode resources: Reach out to Tiff and Dana Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: The Dental A Team (00:02.51) Hello, Dental A Team. We are so excited to be here with you. I have the one and only Dana back on the podcast with me today. And Dana, your hair looks amazing. I hope people are watching, because I love this side swoop and curl thing you got going on. It's super cute, super cute.   Dana (00:20.448) It's Friday, right? Fun Friday.   The Dental A Team (00:22.52) Fun Friday, I love it. You're right, you're right. Dana, just so you guys know is, well, you guys already know she's my fashionista when it comes to workout apparel and athleisure wear, wh

Rereleasing one of DAT’s most popular episodes! Did you know that team members can be more profitable with accurate deep work time than just producing from the chair? In this episode, Kiera talks about intentional block scheduling for all positions in the office. She poses questions everyone needs to ask themselves, suggests amounts of time for deep work each week, gives ideas for priorities to pursue, and more. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: The Dental A Team (00:05.774) Hey everyone, welcome to the Dental A Team Podcast. I'm your host, Kiera Dent, and I had this crazy idea that maybe I could combine a doctor and a team member's perspective, because let's face it, dentistry can be a challenging profession with those two perspectives. I've been a dental assistant, treatment coordinator, scheduler, filler, office manager, regional m

Cory Pinegar of CallForce joins Tiff to talk about how to successfully hire the best people for your practice. They discuss the importance of consistent communication, what happens when one team member isn’t fitting, bringing on remote workers, and more. Episode resources: Check out CallForce Get in touch with Cory directly: cory@getcallforce.com Listen to episode 526: Applying Healthy Boundaries Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: The Dental A Team (00:01.058) You guys I'm so excited to be here today with the one and only Corey from reach and I just I'm blown away Corey that I get to do this podcast with you. I know I told you this a couple times we chatted a little bit yesterday we had a little bit this morning but for the world that's out there this man's brain has just done wonders for the dental industry in the last eight years it has   blown me away. I've watched you

Rereleasing one of DAT’s most popular episodes! What do office managers even do? Why is it important to have an awesome OM? Kiera is joined by Brit and the two are talking the best parts of having an office manager — and a good one at that. The two hit on the following topics: The one trait you need to be a successful OM Why your OM needs to be a numbers person How to be fair and respected as an OM What the ideal OM/doctor relationship looks like Plus a ton more! Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: The Dental A Team (00:05.806) Hey everyone, welcome to the Dental A Team podcast. I'm your host, Kiera Dent, and I had this crazy idea that maybe I could combine a doctor and a team member's perspective, because let's face it, dentistry can be a challenging profession with those two perspectives. I've been a dental assistant, trea

Tiff and Britt discuss ways a practice can make sure their new patients are sticking around, including the importance of gaining feedback from those folks who are leaving and double-checking there’s a chain of accountability in the first place. Episode resources: Reach out to Kiera and Britt Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: The Dental A Team (00:02.16) Hello, everyone. I am back again today with the one and only brilliant Brit. I have coined her new name and it's sticking it's gonna fit. Add it to the list. She's got about 15 of them. So your 16th name brilliant Brit. Thank you for being back with me today. I am on pod nine. just recorded another podcast that I cannot actually wait to release to the whole world here because I love The Dental A Team (00:26.852) when we can dive into stats and numbers. So Britt, thank you so much for being here with me today and recordin

Rereleasing one of DAT’s most popular episodes! Did you know there’s a direct correlation between a perfect handoff and your case acceptance? Kiera explains in this episode, sharing perspectives from both doctors and hygienists. Remember the ICRP method? She touches on that, and gives pro tips on upping that case acceptance through handoffs. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: The Dental A Team (00:05.806) Hey everyone, welcome to the Dental A Team podcast. I'm your host, Kiera Dent, and I had this crazy idea that maybe I could combine a doctor and a team member's perspective, because let's face it, dentistry can be a challenging profession with those two perspectives. I've been a dental assistant, treatment coordinator, scheduler, filler, office manager, regional manager, practice owner, and I have a team of traveling consultants where

Kiera joins Haley Schultz on The Dental Download podcast to talk about maximizing associate dentistry. They discuss how to go about learning about numbers, overhead, meeting cadence, leadership and more, as well as the Dental A-Team’s educational resource for new dental school grads. Episode resources: Listen and subscribe to The Dental Download podcast Listen to episode 654, Behind the Curtain of Dentistry Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: Kiera Dent (00:00.91) Hello, Dental A Team listeners. This is Kiera, and I am so excited because I actually did an amazing podcast with Haley from Dental Download, and it was all about associates, and I really feel like you guys are going to love it. And so I wanted to actually do a crossover episode on our podcast, so I really hope you guys enjoy. It was all about associates, getting you guys a ton of perks, comin

Tiff and Britt talk about how practices can give a boost to the hygiene department’s profitability, especially as 2024 gets closer to its end. Specifically, the two give insight on increased re-care, appointment efficiency, and consistent SRP. They also discuss ensuring your practice has enough hygienists in the first place for your client load. Episode resources: Reach out to Tiff and Britt Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: The Dental A Team (00:01.525) Amazing to have you back, Brittany. Thank you so much for podcasting with me again today. I stole you again on another podcast day and I truly appreciate it. I'm excited today because I've got some hygiene stuff I want to chat with you and for the dental world out there listening. Britt and Dana are both trained hygienists, trained and licensed. And so I always like to steal you guys when I have some hygiene stuff. So Bri

Britt and Tiff talk about how to look outside your department’s corner of the schedule, including the power of X’s and slashes and why this method will set your practice up for success. Episode resources: Reach out to Tiff and Britt Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: The Dental A Team (00:07.502) Hello, Dental A Team. I am so excited today. I normally bring you Dana. She is my tried and true like can grab you in a pinch podcaster. And today I'm so excited. I am podcasting with the one and only, no BS, Britt. Brittany Stone is here with us today. Britt, thank you so much for being open to this. I know I like last minute through it on our schedule this week. Totally appreciate you.   How are you? Welcome back to the podcasting world. How are you?   Britt (00:39.891) I it's been a little while. I've done like some book club, but it's been a while since I've been on with consu

We all want our patients to be raving fans of our practice, right? Kiera gives tips on how to have your patients know they’ve hit an absolute gold mine in terms of dental care. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: Kiera Dent (00:00.686) Hello, Dental A Team listeners. This is Kiera and welcome to the podcast. I hope you guys are having such a great day today. I hope that you remember that we truly are so blessed to work in dentistry. In my opinion, it is the greatest industry that we could ever be a part of and we're just so lucky to be a part of it. So welcome to the podcast. Thank you guys for being a part of the Dental A Team podcast family. Can you believe how long we've been going? Like how many episodes when I see people like, wow, episode 894. And I'm like, my gosh.   That's so many episodes. We are about to break that thousand ep

Rereleasing one of DAT’s most popular episodes! Dr. Dave Moghadam returns to the Dental A-Team podcast! This time, he’s giving the goods on priority scheduling, something he’s been working with for over a year now. He and Kiera go deep into priority scheduling with the following highlights: How to map out ideal schedule Keeping it flexible Rolling out to the team Space for emergencies How hygiene fits in And more! About Dr. Moghadam: Dr. Moghadam was born and raised in Morris County, New Jersey. After completing his undergraduate degree at Rutgers University in New Brunswick he went on to obtain his Doctor of Dental Medicine degree from the University of Medicine and Dentistry (UMDNJ) in Newark. During his time at UMDNJ, Dr. Moghadam received extensive recognition for his outstanding leadership, academic and clinical aptitude, and dedication to the profession. Some of his achievements include receiving the William R. Cinotti Endowed Scholarship and the American Student Dental Association Award o

Every 3rd Thursday at 4:30 p.m. Pacific Time, the Dental A-Team hosts a free webinar on what should’ve been taught in dental school, but probably wasn’t. Topics can include how to make your practice run smoother, how to think about DSOs, life as an associate, and more! Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: Kiera Dent (00:00.722) Hello, Dental A Team listeners. This is Kiera and welcome. Welcome to the show. I hope you guys are having such an incredible day I hope that you love the fact that you get to work in dentistry and I know sometimes we can forget how great our life is I know sometimes we can get caught up in the minutia of the patients the schedule the turnover That sometimes we forget and I have this cute little quote right here. So if you guys are watching, I have an office who gave this to me They know I usually leave them with

Britt talks about the latest book club read, Your Next Five Moves: Master the Art of Business Strategy by Patrick Bet-David. This book is a great reminder that career success is not one-size-fits-all. Find the full book club rundown here! Episode resources: Reach out to Britt Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: Britt (00:00.646) Hello Dental A Team listeners, this is Brett and you are here on the Dental A Team podcast and I'm super excited to be here with you. I get to take over for book club again this month and so I'm really excited to dig into the book that we've got planned for today. So get ready, let's do it. I've gone through, I've picked out some highlights that kind of hit me that I think are super cool.   If you wanna go through and read it, I'm sure there's a ton of stuff in here. I have no doubt there's a lot of good stuff that might hit you a little bit differ

Tiff and Dana lay out the most critical piece when it comes to communicating with patients during treatment planning: Focus on the patient’s health, not money or insurance. Episode resources: Reach out to Tiff and Dana Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: The Dental A Team (00:01.506) All right. Hello, Dental A Team listeners. We are so happy to have you back here with Dana and I, my most prized possession when it comes to recording podcasts. I truly love our time together and getting this time in when we're recording is one of the only times that we get to spend so much time together. So I love it. Thank you, Dana, for being here with me today. It's super special. And thank you, you guys. You have been like celebrating me today and   you, just had your celebration and it's huge. And it's so funny that there's so many of us right now at this time within this company. and so

Kiera educates listeners on how to install systems in the billing department that can better flow out to the clinical teams so denials and old balances can disappear once and for all. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: Kiera Dent (00:00.59) Hello, Dental A Team listeners. This is Kiera and man, let's do a little billing 101 for you all today on the podcast. Who's excited for billing? How to deal with denials and old balances. How does that sound? You guys, I am not your expert biller, but you know what? We're going to have a good time with this. I know enough about billing to make me a little wild. And so I hope you guys are excited about it. I feel like let's do a quick tactical practical for you.   a few things around billing. As always, thank you for being a part of our Dental 18 podcast family. I adore you. I enjoy my time hanging

Kiera encourages practices to send out end-of-year benefit letters now, just in time for the slow-down in September. As a bonus, she includes the lingo those letters can include. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: Kiera Dent (00:00.634) Hello, Dental A Team listeners. This is Kiera and welcome I hope you guys are doing so incredible and I hope that you guys just remember how great life is for you and That we're so lucky and blessed to be living in the day that we are and that we're able to be a part of dentistry And it's kind of crazy to be podcasting again. I took a little bit of time for myself I had some things come up and so it's kind of fun to be back to the podcast world and just mad kudos to our team So you guys today I wanted to give you a quick tip   to hopefully help you not have a suck -tem -ber as it has been known in the i