Dental A Team W/ Kiera Dent And Dr Mark Costes

Today, Mark and Kiera go, in-depth, on how Kiera refuses to be the girl who gets broken up with when it comes to cancellations.  Cancellations are the BANE of the front office’s existence and can really throw a negative curve into your day. And yet-- they can be turned around with one simple phrase that works like magic.   Through the three E’s and some magical verbiage, teams can eliminate cancellations.  Mark and Kiera discuss common reasons teams might shy away from this verbiage all while giving ways for teams to implement this TODAY!     Why not try it out?  Eliminating cancellations might help you and your patients have a brighter day!  This is one of Mark and Kiera’s FAVORITE topics that works!!  

On the show today, Mark and Kiera talk about something that can grow a practice and make work even more fun- SAME DAY TREATMENT.  They do a deep-dive into some common concerns teams have and explain how you and your team can be the GOAT-- listen in to learn what that stands for-- and help even more patients receive VIP care!  You can count on learning proven methods of how to add same day treatment from the doctor’s perspective and the team member’s perspective.  This is a game changer that they know you will love!  

On the show today, Mark and Kiera talk about why they even made the Dental A Team Podcast.  They come from YOUR background-- they don’t just understand you, they ARE YOU! No matter your position, Kiera and Mark have been there.       This podcast is to here to give all team members, in EVERY position, TACTICAL and PRACTICAL TIPS to be:   Be more efficient Have more fun Improve doctor and team communications Eliminate frustration And make your life easier!   Jump in!  They are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM!