Toojays Radio

SummaryIn this episode, Lee Martin interviews Harry Carthy, a young leader in the logistics industry, discussing the challenges faced by new managers. They explore the importance of building credibility, the impact of personal branding, and the necessity of self-reflection for growth. Harry shares his experiences transitioning from a graduate program to a management role, emphasizing the value of networking and mentorship. The conversation highlights the unique pressures on younger leaders and the evolving landscape of leadership in today's workplace.TakeawaysNetworking is invaluable for career progression.Building credibility and trust is essential for young leaders.You can't demand respect; you must earn it.Imposter syndrome is common among new managers.Self-reflection is crucial for personal growth.Dress for the job you want, not the job you have.You are a reflection of the five people you spend the most time with.There are abundant resources available for self-education.Seek out mentorship and pee

SummaryIn this conversation, Lee and Toni Martin discuss the transformative impact of AI and automation on the future of work. They explore the fears surrounding AI, the importance of embracing technology, and practical steps for leaders to integrate AI into their businesses. Toni shares insights on AI assistants, prompt engineering, and the necessity of addressing the digital skills gap in the workforce. The discussion emphasizes the need for businesses to adapt and plan for the future to remain competitive in an evolving landscape.TakeawaysAI can save time and generate more money for businesses.Fear of AI is common, but it can be overcome.Small business owners should embrace AI to enhance efficiency.Training employees to leverage AI is crucial.Start with automating mundane tasks to gain buy-in.Prompt engineering is key to maximizing AI output.Different AI tools serve different purposes; choose wisely.Automation tools like Zapier can streamline processes.The digital skills gap poses a significant challenge.B

SummaryIn this episode, Lee Martin discusses the significant HR challenges faced by small and medium-sized businesses with HR consultants Gemma Crane and David Hill. They explore common mistakes, the importance of emotional intelligence in leadership, and the need for effective communication and policy awareness. The conversation emphasizes the value of aligning company values with employee engagement and the financial implications of HR decisions. The consultants also highlight the role of external HR support and provide practical advice for businesses to improve their HR practices.TakeawaysOrganizations often centralize HR, putting pressure on local managers.Small businesses frequently overlook communication within teams.Emotional intelligence is lacking in many managers today.New generations prefer digital communication over face-to-face.HR policies must be regularly updated to remain compliant.Fear of making mistakes can paralyze managers in HR roles.Values alignment is crucial for employee engagement.HR

SummaryIn this episode of the HR and Leadership podcast, Lee Martin and Gemma Board discuss the challenges of managing talent in a competitive marketplace. They explore the importance of understanding employee engagement, retention strategies, and the role of leadership in fostering a supportive work environment. The conversation highlights the significance of career development pathways, the investment in employee benefits, and the critical role of line managers in retaining talent. They also touch on the value of secondments and sabbaticals as strategies to enhance employee satisfaction and skills. Ultimately, the discussion emphasizes the need for organizations to create a culture of talent development while balancing the retention of existing employees with the acquisition of new talent.TakeawaysUnderstanding why employees leave is crucial for retention.Engagement throughout the employee life cycle is key.Exit interviews can provide valuable insights for improvement.Career development pathways are essenti

SummaryIn this podcast, Lee Martin and Sam Yankelevitch delve into the concept of accountability in leadership. They discuss the importance of clarity, trust, and communication in fostering an accountable work environment. Sam shares his insights on shifting from micromanagement to a servant leadership approach, emphasizing the need for psychological safety and engagement among team members. The conversation also introduces a framework for accountability called 'Commitment Conversations,' which outlines key steps for effective delegation and follow-up. Overall, the discussion highlights the evolving nature of leadership and the critical role of developing people within organizations.TakeawaysAccountability is often misunderstood and can instill fear.Positive reinforcement is crucial for fostering accountability.Clarity in expectations is essential for accountability.Micromanagement stems from a lack of trust.Servant leadership encourages team contribution and trust.Building trust requires starting with small

SummaryThis podcast episode explores the journey from being an employee to stepping into a leadership role. The discussion highlights the challenges faced during this transition, including managing relationships with former peers, building trust, and setting boundaries. Guest Geraldine Hickey and Gemma Board emphasize the importance of authenticity, communication, and seeking feedback as key components of effective leadership. They also discuss the value of mentorship and the need for continuous personal and professional development to navigate the complexities of leadership successfully.TakeawaysTransitioning from employee to leader is challenging.Building trust with former peers is crucial.Open communication helps address awkward situations.Setting clear boundaries is essential for new leaders.Developing a leadership mindset is key to success.Mentorship can provide valuable support during transitions.Self-awareness is important for effective leadership.Recognizing biases can improve team dynamics.Authentici

SummaryIn this podcast, Lee Martin interviews Lisa-Sian Eagles, a HR professional and coaching expert, discussing the art of coaching for performance improvement. They explore the core principles of effective leadership, the importance of building trust and psychological safety within teams, and the role of curiosity in engaging team members. Lisa shares her experiences in leading high-performing teams, utilizing the GROW model for coaching, and the significance of continuous improvement in maintaining team performance. The conversation emphasizes the need for leaders to focus on their people and foster an environment that encourages growth and collaboration.TakeawaysKindness and empathy are essential for effective leadership.Leaders should adapt their approach to individual team members.Building trust and psychological safety is crucial for team success.Curiosity in leadership fosters better communication and engagement.Training alone is not enough; ongoing support is necessary.Leaders must focus on continuo

SummaryIn this conversation, Lee Martin and Geraldine Hickey discuss the challenges leaders face when navigating difficult conversations. They explore the importance of mindset, preparation, and understanding feedback culture in fostering effective communication. Geraldine emphasizes the need for consistency in leadership practices and the role of HR in supporting managers during challenging discussions. The conversation highlights the significance of building trust and relationships within teams to facilitate open dialogue and address conflicts effectively.TakeawaysDifficult conversations are a normal part of leadership.Avoiding conflict can lead to bigger issues down the line.Preparation is essential for effective communication.Understanding your feedback culture is crucial.Trust relationships make difficult conversations easier.Consistency in management practices builds credibility.Feedback should be given regularly, not just when things go wrong.Leaders should reflect on their own mindset before addressin

SummaryIn this podcast, Lee Martin and Stuart Riddington discuss the challenges organisations face in navigating constant change and the importance of building resilience within the workforce. They explore the impact of recent changes in workplace dynamics, the role of leadership in managing change, and the necessity of listening and empathy in fostering a supportive environment. The conversation also highlights the generational gaps in the workplace and the strategic approaches needed to engage employees effectively during transitions.TakeawaysOrganizations are experiencing unprecedented levels of change.Mental health awareness has significantly improved in recent years.Listening to employees is crucial for effective change management.Building resilience requires a focus on emotional intelligence.Generational differences impact how change is perceived and managed.Small wins are essential for maintaining momentum during change.Leaders must take accountability for their impact on employees.Creating a supportiv

In this episode Lee is joined by Jon Pulford and Nick Hindley, both experienced Learning and Development professional with careers in public and private sector and as associate facilitators of TOOJAYS.We explorethe biggest mistakes companies make when it comes to Learning and Development....and more importantly what can be done to avoid them!The episode is full of practical tips and advice that will benefit any HR professional, manager and business leader, wanting to ensure they get the maximum ROI from their companies training and development.Access the full video episode at TOOJAYSTVWhether you’re an HR professional, business leader, or manager, this podcast is here to give you practical, real-world solutions to help you navigate today’s ever-evolving workplace.

This short podcast gives insight to the key skills and considerations of effective delegating.

This short management development podcast explains the importance of personal brand within your leadership style

This Time Management podcast gives tips and hints on how to be more efficient and manage your time better

Understanding team dynamics and getting your team to perform to their maximum capability is a challenge for all leaders and managers. This management development podcast gives practical tips and hints to achieve a high performing team

The ability to communicate effectively is essential at all levels in business. This management development podcast shares the skills, tips and hints of best practice to ensure your communication is as effective as possible

The ability to manage and lead difficult individuals or difficult situation is a subject most managers bulk at. This podcast shares the best practice tips, hints and skills needed to handle the situations and people effectively

So much time is wasted in non effective meetings. This management development podcast shares some of the key skills, tips and hints around best practice meetings. Ensuring your time is well spent.

Customer service is essential for successful business. This short management development podcast gives insight and information, tips and hints on how to deliver exceptional Customer Service