Sinopsis
Discover ideas, tactics, news, and information that matters to your contracting business and you. Increase productivity, profitability, customer and employee satisfaction.
Episodios
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Contractor Cents - Episode 398 - Do You Really Need All That Software?
03/11/2025 Duración: 17minAre you sitting on a pile of expensive, underused software that is supposed to make business easier but it doesn’t. Pam Duffy, COO and co-founder of Powerhouse Consulting Group helps you take stock of all of the technology platforms you are using and the one simple question you must ask of each platform. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam
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Contractor Cents - Episode 397 - Your Maintenance Service Process – Part 2
27/10/2025 Duración: 18minIn this two part series Roger Daviston gives you the background for a successful maintenance process and the three areas that technicians need to focus on. In this second podcast Roger discusses the final two areas for a successful maintenance process. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 396 - Your Maintenance Service Process – Part 1
20/10/2025 Duración: 08minIn this two part series Roger Daviston gives you the background for a successful maintenance process and the three areas that technicians need to focus on. In this first podcast Roger discusses the responsibilities of the owner or service manager as well as the first area for a successful maintenance process. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 395 - Death, Divorce, and Other Dangers: The 5 D’s of Business Risk
13/10/2025 Duración: 18minThe 5 D’s of business that you need to be aware of and protect yourself from. A few podcasts ago, Justin Maxwell gave us the ways to identify and predictably reduce taxes. He mentioned the 5 D’s and we didn’t have time to cover them. This episode covers the 5 D’s: Death, Divorce, Disability, Disruption, and Disagreements. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 394 - Do You Really Know If You’re Making a Profit?
06/10/2025 Duración: 17minWithout good books you never know if you are earning a profit and you have a great chance of sleepless nights worrying about cash. Join Erin Andrews, owner of Level Accounting, as she explains why your bookkeeping is the roadmap of your business – not just a deduction tracker or afterthought. She’ll break down why hiring the wrong person to do your books is like hiring a Walmart greeter to draft your contracts…and yes, she actually said that. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 393 - Stop Throwing Money Into a Marketing Black Hole
29/09/2025 Duración: 19minHow do you know your marketing and advertising is paying for itself? Or are you throwing money down a black hole and not seeing any returns? Parker Ruiz, the CEO of Signature Media, gives you ways you can discover whether your marketing and advertising is producing the returns you want…and what to do if it isn’t. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 392 - Discipline. Direction. Done. The Formula for Growth
22/09/2025 Duración: 18minDiscipline. Direction. Done. My guest on this podcast, Beau Parenteau, lives by these three words. He discusses ways you can grow through better systems, marketing, and operations strategy. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 391 - Confident Crews, Confident Leaders: A New Approach to Management
15/09/2025 Duración: 17minImagine leaving your field people alone feeling confident that you don’t have to micromanage them – you’re confident that when you check up on the job you know it will be right. How do you make this happen? My guest today, Traci Austin, is the owner of Elevated Talent Consulting. Traci has a proven track record teaching contractors how to inspire their crews to work harder without micromanaging. To schedule time with Traci: https://elevatedtalentconsulting.com/the-tough-talk-blueprint/ Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 390 - After Hours, No Headaches: AI Agents for Contractors
08/09/2025 Duración: 21minHow many of you REALLY like your answering service? If you do, I’d love an introduction. In my experience, most contractors put up with bad answering services because they can’t find a good one. What if AI could take over your after hours calls? And, where do you find this AI after hours agent? My guest, Stephen Price, the owner of Price Telecom, gives you the answers and how to do this. In terms of full disclosure, Stephen is my IT and phone guy…he has taken care of our IT and phone needs for more than 15 years…through all the tech updates and progressions…and done a phenomenal job with them! Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 389 - Making Every Hour Count: Billable Hours & Productivity (Part 2)
01/09/2025 Duración: 09minHappy Labor Day! This two part series revolves around your labor force which generates your billable hours. Today I discuss different ways to increase labor productivity. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 388 - Making Every Hour Count: Billable Hours & Productivity (Part 1)
25/08/2025 Duración: 09minHappy Labor Day! This two part series revolves around your labor force which generates your billable hours. Today I discuss billable hours and the productivity ratio. Email me (rking@ontheribbon.com) if you would like a copy of my billable hours template. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 387 - Is Your Business Just Income or a True Asset?
18/08/2025 Duración: 18minAre you looking at your business as an income source or an asset? Hopefully you said an asset. And, what if you could identify and predictably reduce taxes? Sound impossible? My guest, Justin D. Maxwell will tell you how to make this a reality. He’ll also give you the 5D’s that can kill your business. Justin is a partner at Big Life Financial who transforms high-performing business owners into true owner-investors, guiding them to integrate taxes, investing, protection, and exit planning for generational impact. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 386 - Building a Referral Network Across the Trades
11/08/2025 Duración: 17minDo you know other tradespeople outside your trade? And, why is this important? Referrals, of course! My guest, Ted Speers, is the President of The Patch Boys. He’ll explain why it is good for plumbers, HVAC technicians, drywall personnel, electricians, and more. And, how to build your referral base. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 385 - The Productivity Makeover Your Contracting Business Needs
04/08/2025 Duración: 16minProductivity. What if you could reinvent productivity in your contracting business? The top line may not increase…then again it might. Improving productivity, or reinventing productivity will definitely improve your bottom line. How do you do it? My guest, James Hatfield, answers this question. James started out as the owner of a painting and power washing company and became passionate about helping contracting professionals save time and make more money. James is now the CRO at LiveSwitch, a global technology company that serves the trades and other small businesses. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 384 - The Truth About CSRs Part 3: It’s Not Just One Job
28/07/2025 Duración: 18minThis is the last of three episodes that demystifies your CSR, dispatch, and inside sales roles. My guests are Lynn Wise, CEO of Contractor in Charge, and Danielle Bartus who leads sales and marketing for Contractor in Charge. In this episode, Lynn and Danielle discuss the inside sales role. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 383 - The Truth About CSRs Part 2: It’s Not Just One Job
21/07/2025 Duración: 19minThis is the second of three episodes that demystifies your CSR, dispatch, and inside sales roles. My guests are Lynn Wise, CEO of Contractor in Charge, and Danielle Bartus who leads sales and marketing for Contractor in Charge. In this episode, Lynn and Danielle discuss the dispatch role – and how AI can play a role in dispatch. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 382 - The Truth About CSRs Part 1: It’s Not Just One Job
14/07/2025 Duración: 21minThis is the first of three episodes that demystifies your CSR, dispatch, and inside sales roles. My guests are Lynn Wise, CEO of Contractor in Charge, and Danielle Bartus who leads sales and marketing for Contractor in Charge. In this episode, Lynn and Danielle discuss the true CSR roles (there are more than one) and how AI can play a CSR role. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 381 - So You Want to Sell Your Business… Now What?
07/07/2025 Duración: 19minSo you think you want to sell your business? And no, the likelihood of you deciding to sell and actually closing on the sale in a month is unrealistic. What should you prepare for? What should you expect? When should you begin? Join Ruth Mannschrek, who was shocked by the entire sales process, who gives you the answers to these questions and more…so you don’t have the same misconceptions and make the mistakes she did. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 380 - Happy Fourth Of July!
30/06/2025 Duración: 05minJuly 1st is Canadian independence day…so those of you in Canada, Happy July 1st . For those of us in the United States, a few days later we will celebrate our independence day, July 4th . My wishes for happy independence days. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 379 - Your Website Is Losing Sales, Here’s How to Fix It
23/06/2025 Duración: 19minConsumers are shopping online more than ever. According to data by SellersCommerce, there are 2.71 billion online shoppers globally as of 2024. What technology do we need to attract more online shoppers? How can we provide quotes, or should we provide quotes online? What else should we be doing? Join Josh Koplin, the co-founder of EDEN, a company that helps HVAC businesses by onboarding an Instant Quote tool for potential customers, will answer these questions and more. And, give you reasons why you should have pricing on your website. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147