Within The Trenches

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 187 is an Open Mic episode. This episode features funny stories and blunders from 9-1-1. This was recorded at the Indiana NENA/APCO conference. Episode topics – Funny 9-1-1 stories Open mic blunders As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 186 is an Imagine Listening episode. It features stories from the 9-1-1 professionals of Indiana. This was recorded in front of a live audience at the Indiana NENA/APCO conference. Episode topics – #IAM911 stories As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 185 features Jared, Director of Dearborn County out of Indiana. This was recorded at the Indiana NENA/APCO conference. Episode topics – Jared's 9-1-1 story Reflecting on funny 9-1-1 calls And more As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 184 features Maranda and Tonya, dispatchers with Marshall County out of Kentucky. This is a powerful yet emotionally driven episode.  Unsung heroes: 911 dispatchers open up about Marshall County HS shooting - Web (article/video mentioned in episode) Episode topics – Maranda's 9-1-1 story Tonya's 9-1-1 story Marshall County HS shooting As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 183 is an Open Mic episode. This episode features funny stories and blunders from 9-1-1. This was recorded at the Iowa APCO conference during the closing session. Iowa APCO – Facebook | Web Episode topics – Funny 9-1-1 stories Open mic blunders As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 182 is an Imagine Listening episode. It features stories from the 9-1-1 professionals of Iowa. This was recorded at the Iowa APCO conference during the closing session. Iowa APCO – Facebook | Web Episode topics – #IAM911 stories Addressing an issue An announcement for the national APCO conference  As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 181 features Aaron, dispatcher with Carroll County and Cody, head of the popular Facebook Page Nocturnal Dispatchers as well as a dispatcher with Boone County out of Iowa. This episode was recorded at the Iowa APCO conference. Iowa APCO – Facebook | Web Episode topics – Aaron’s 9-1-1 story Cody’s 9-1-1 story A story of PTSD Calls that stick with you The lighter side of 9-1-1 And more As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 180 is sponsored by 911 Gold Line Training and features Joe, Operations Manager with Cedar Rapids Police Department. This episode was recorded at the Iowa APCO conference. Episode Sponsor - 911 Gold Line Training - Facebook | Instagram | Twitter | Web Iowa APCO – Facebook | Web Episode topics – Joe’s 9-1-1 story Saving lives on duty and off duty Iowa APCO conference reflection And more As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 179 features Sheila with Buena Vista County Communications (911), is the Iowa APCO Telecommunicator of the Year, and this episode was recorded at the Iowa APCO conference. Iowa APCO – Facebook | Web American Heart Association - (As mentioned in the episode)   Episode topics – Sheila's 9-1-1 story Calls that stick with you Iowa APCO Telecommunicator of the Year Award And more As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 178 features Karin of RapidSOS and John of Hexagon and was recorded at the Iowa APCO conference. Iowa APCO – Facebook | Web Episode topics – Karin's 9-1-1 story John's 9-1-1 story John's best call Calls that stick with you And more As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 177 features April, Executive Director with Jasper County Emergency Services and Eric, Deputy Director with Christian County Emergency Services and is the last episode recorded at the Missouri Public Safety Communications Conference. Missouri Public Safety Communications Conference – Facebook | Twitter | Web Episode topics – A discussion of PTSD Symptoms How to identify it As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 176 features Ashley and Jen, supervisors with Stone County Emergency Services and was recorded at the Missouri Public Safety Communications Conference. Missouri Public Safety Communications Conference – Facebook | Twitter | Web Episode topics – Ashley’s 9-1-1 story Jen’s 9-1-1 story Calls that stick with you Name calling And more! As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 175 features April, Executive Director with Jasper County Emergency Services and Eric, Deputy Director with Christian County Emergency Services and was recorded at the Missouri Public Safety Communications Conference.  Missouri Public Safety Communications Conference - Facebook | Twitter | Web CNN News Report on Joplin Tornado - Web Episode topics – April's 9-1-1 story Eric's 9-1-1 story The Joplin Tornado TERT deployment And more! As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 174 is a live audience episode recorded at the Missouri Public Safety Communications Conference. This episode is called "Open Mic" where we talk about the lighter, more funny part of 9-1-1 dispatch.  Episode topics – She's throwing out my spam! What's your last name? Browneye? Lewd on the highway Lewd in the parking lot And more! As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Imagine finding your spouse with a gun. You’re shocked and confused and before you can ask what is going on, you hear a shot. Your spouse falls from a self-inflicted gun shot to the chest. Now imagine you’re 9-1-1 giving the caller CPR instructions and encouraging them to ignore the cracking ribs...   This is what it’s like, within the trenches.  Episode 173 features the stories of the #IAM911 movement along with a live audience recording from MPSCC. Episode topics – Stories from the #IAM911 movement Live audience recording from MPSCC As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them.  News story - Time.com Episode topics – Podcast appearances Jennifer's 9-1-1 Story Taking calls from those you know Calls that stick A 9-1-1 call from Jennifer's daughter Broward County, Florida - School shooting As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them.  Episode topics - Podcast appearances  Recap of NENA 9-1-1 Goes to Washington Celebrating 50 years of 9-1-1 Kari's Law - Official signing NG9-1-1 Institute Awards Reception FCC Commissioner Jessica Rosenworcel's speech As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Ep 170 features Jim Marshall and Ryan Dedmon of the 911 Training Institute.  As always if you have any comments, questions or you would like to be a guest on the show please send an email to wttpodcast@gmail.com. To pre-order your copy of Jim Marshall's new book "The Resilient 911 Professional: A Comprehensive Guide to Surviving & Thriving Together in the 911 Center" please visit the institute website below.  Sponsor -  911 Training Institute – Facebook | Twitter | Web Episode topics - Survive & Thrive Fit Challenge recap Candida Story A suicidal caller, yoga and a save Ryan's update Jim's update And more

This episode is sponsored by the 911 Training Institute, unique mental health expertise for the very first responder. This episode is also supported by INdigital, a leader in Next-Gen Core Services.  This episode features Leah, Deputy Director with Grand Traverse 9-1-1 out of Michigan.  As always if you have any comments, questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com.  Sponsor - 911 Training Institute – Facebook | Twitter | Web Episode topics - Leah's 9-1-1 story Social media, Disasters and the PSAP Hurricane Harvey and the PSAP And more

Ep 168 is sponsored by the 911 Training Institute and supported by INdigital. This episode features Chris, Director of Barren-Metcalfe Emergency Communications Center out of Kentucky and was recorded at the NENA SBP conference in Orlando, Florida. In this episode Chris shares his 9-1-1 story, details on the Kentucky 9-1-1 Summit and his opinion on a possible change in the dispatch identifier of PSAP to something more fitting of what a dispatch center does now. This is an episode you don't want to miss. As always if you have any comments, questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com.  Article mentioned in episode - Facebook rolls out AI to detect suicidal posts before they’re reported - Web Podcast Sponsor - 911 Training Institute – Facebook | Twitter | Web Episode topics - Chris's 9-1-1 story Kentucky Training Summit www.the911summit.com Should the name PSAP be changed to something else? Should the name "dispatcher" be changed to something else? Facebook suicide