Powertips Unscripted

Everyone would love to have raving fans — and today’s guest is the most popular mascot in sports.  Tom Burgoyne has had a 30-year career as the best friend of the Phillie Phanatic — the most popular mascot in sports.  In this episode, Tom talks to Victoria and Mark about what the Phanatic has taught... The post Ep.74: Pheel the Love — How the Most Powerful Force in the Universe Builds Great Companies with Tom Burgoyne appeared first on PowerTips Unscripted.

Victoria and Mark are just back from their own peer group meeting, and were inspired by what they learned. In particular, they were excited by something they heard from another member, Wayne Rivers. Wayne has a video blog, and we’re picking up one of his episodes about leadership. He says leaders tolerate bad behaviors in... The post Ep.73: A Leader’s Inactions Are Just as Important as Actions with Wayne Rivers appeared first on PowerTips Unscripted.

It’s time for another Unscripted Back-Up. It’s a chance to revisit some of our best and most informative episodes. They’re jam-packed with information you can use — so if you missed it the first time around, here’s your chance to catch up. Growing your remodeling company is filled with pitfalls and challenges that can prevent... The post Ep.72: [Unscripted Back-Up] Building a Successful, Profitable Remodeling Company with Brandon Bailey appeared first on PowerTips Unscripted.

A successful remodeling business isn’t only dependent on tactics or the larger strategy behind them. A company’s culture plays a crucial role in executing any business strategy.  In this episode, Brian Gottlieb discusses the key steps needed for a business to implement their desired strategy with Victoria and Mark. Brian Gottlieb is the founder and... The post Ep.71: Strategy Isn’t Enough with Brian Gottlieb appeared first on PowerTips Unscripted.

So many things go into a successful remodeling project — the design, the materials, the actual build — but what’s really the most important part? It’s your client.  Remodeling a home can change your clients’ lives. Robert Kauffman says the secret to a successful remodel is working upfront to get to know your clients to... The post Ep.70: The Most Important Part of a Remodeling Project with Robert Kauffman appeared first on PowerTips Unscripted.

Physics and chemistry affect the interior of every home, every day. Performance testing can enable remodelers to predict and prevent health, safety, and comfort issues, earn more for your work, and predict and prevent callbacks, claims, and lawsuits. As a remodeler, you have two choices. You can test for and design performance controls into your... The post Ep.69: How to Protect and Grow your Business with Performance Testing with Corbett Lunsford appeared first on PowerTips Unscripted.

Most remodelers wear many hats, and sales management is only one of them. So you have to handle sales functions on a part-time basis. As you grow and add salespeople, overseeing that department becomes yet another job duty. In this episode, Chip Doyle discusses how to successfully manage the sales department on a part-time basis... The post Ep.68: Managing Your Sales while Wearing Many Hats with Chip Doyle appeared first on PowerTips Unscripted.

Here at Remodelers Advantage we set aside the month of June to focus on an issue that plagues most service-based businesses, but can be a critical metric in looking at the success of a remodeling firm. This is our third annyal “Slippage Awareness Month” and this year you’ll see content submissions from our consulting, sales, and production... The post Ep.67: Kicking Off Slippage Awareness Month with Tim Faller appeared first on PowerTips Unscripted.

If everyone in your remodeling business feels like they’re invested in your company — so invested that they think and act like owners — they’ll make better decisions, solve more problems, and make it more profitable. But how do you get there? In this episode, our own Steve Wheeler talks to Victoria and Mark about... The post Ep.66: How to Get Employees to Think and Act Like Owners with Steve Wheeler appeared first on PowerTips Unscripted.

There’s an overlooked opportunity for you to shine in your marketing. For some of you, this opportunity only comes once a year. For others (like many of our Roundtables members) it comes nine or 10 times a year. Regardless of how often the opportunity presents itself, odds are you’re squandering it. It’s your “out of... The post Ep.65: How to Turn Your Travel into an Epic Marketing Opportunity appeared first on PowerTips Unscripted.

Toyota pioneered the LEAN manufacturing system, and we know — houses aren’t cars. But neither are people, and the LEAN concept of continuous improvement is used by hospitals too.  So even if remodeling isn’t brain surgery, we can learn a lot from how LEAN has been applied in healthcare. You can get some of the... The post Ep.64: What Healthcare Can Teach Remodeling about LEAN with Liz Moisan appeared first on PowerTips Unscripted.

Research proves referred clients cost less to acquire, are easier to close, and are more valuable to your business over time. So why don’t more companies ask for them? In this episode, Tanya Bamford joins Victoria and Mark to share ways to help you fire up your referral engine, and get more business without spinning... The post Ep.63: How To Fire Up Your Referral Engine with Tanya Bamford appeared first on PowerTips Unscripted.

We’re introducing a new feature — the Unscripted Back-Up. It’s a chance to revisit some of our best and most informative episodes. They’re jam-packed with information you can use — so if you missed it the first time around, here’s your chance to catch up. In this episode, we revisit the good, bad, and downright... The post Ep.62: [Unscripted Back-Up] Employment Law: The Good, Bad and Downright Scary, with Jen Cornell appeared first on PowerTips Unscripted.

Systems and processes rarely scale when your business grows. So you have to go back and create new ones that will — at least for now. Your design process is no different. When hiring a new or additional designer, it may be time to revamp your process in preparation for that new team member. In... The post Ep.61: How I Revamped My Design Process with Chris Fox appeared first on PowerTips Unscripted.

Your reputation is your most valuable business asset — but don’t think for a minute that doing high-quality work and providing top-notch service is enough to make and keep it spotless. The Internet has made it all too easy for people to publicly tarnish your good name — quickly. Take the initiative, and manage your... The post Ep.60: How to Manage Your Online Reputation Using Google Reviews with Russell Fuller appeared first on PowerTips Unscripted.

If you’re going to build something — a building, a company, a team — you owe it to the world to build something great. Identify what makes you exceptional and empower your team to help you build a great business. In this episode, Jason Blenker tells Victoria and Mark about how and why he put... The post Ep.59: Empower Your Team to Help You Build a Great Business with Jason Blenker appeared first on PowerTips Unscripted.

We’ve talked about LEAN before on the show with our own experts, but you may wonder what it looks like in the real world. Today we’ll hear about using LEAN in the remodeling business from an award-winning design-build company that focuses on residential remodeling. In this episode, Paul Kowalski shares his experiences in applying LEAN... The post Ep.58: How LEAN Principles Have Improved My Business with Paul Kowalski appeared first on PowerTips Unscripted.

We’re big believers in the power of blogging to generate interest and business. Today we’re talking to someone in the trenches who’s also a believer, because it’s helped him in growing his business, gaining credibility, elevating customer loyalty, and  — most importantly — generating cost-effective, exclusive leads. In this episode, Mike Foti discusses his business... The post Ep.57: How to Capture Cost-Effective, Exclusive Leads by Blogging with Mike Foti appeared first on PowerTips Unscripted.

When it comes to performance reviews, the times, they are a-changin’. Though some managers and employees might still like a good old-fashioned numeric ranking, most prefer to take charge of their destinies — working with together to set goals and spur professional development. Allison Iantosca talks to Victoria and Mark about why we all need... The post Ep.56: The Secret to Successful Employee Reviews with Allison Iantosca appeared first on PowerTips Unscripted.

In an extremely meta podcast today, we talk about podcasting — and the top reasons you should start your own. We were prompted by an email from a Roundtables member asking why and how to do it. Podcasting is growing by leaps and bounds — 51% of the population has listened to a podcast. Of those... The post Ep.55: Why and How to Start Your Own Podcast appeared first on PowerTips Unscripted.