Dental A Team W/ Kiera Dent And Dr Mark Costes

Happy Fourth of July! In this episode, Kiera challenges listeners to consider the countries they’ve grown up in, and what benefits they’ve received because of those roots. She suggests considering divisions in our lives and ways everyone can be unified through kindness, love, and understanding. Episode resources: Reach out to Kiera: hello@thedentalateam.com  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast  

The Dental A-Team podcast family has been together for 700 episodes, and Kiera’s here to celebrate it. She shares seven themes of podcast topics that have made dental practices go from good to great: Billing basics Overhead knowledge White noise time Monthly one-on-ones Annual goals Leadership teams tracking KPIs Raving fan culture Episode resources: Reach out to Kiera and be part of the 700 Club: hello@thedentalateam.com  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

If your practice isn’t meeting monthly goals, it might be a sneaky factor as to why: You’re not diagnosing enough! Tiff and Dana explain how to go about tracking diagnoses, what numbers to aim for, timeline, and more. Episode resources: Reach out to Tiff and Dana: hello@thedentalateam.com  Listen to episode 400, The Best Way to Follow Up With Patients Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera reviews the book Own the Day, Own Your Life: Optimized Practices for Waking, Working, Learning, Eating, Training, Playing, Sleeping, and Sex by Aubrey Marcus. This was a controversial book for Kiera and the Dental A-Team, and in this episode, she touches on how to sift through information to find things that resonate. She shares her takeaways, her team’s takeaways, and how to apply useful information into dental practices. Check out the full list of DAT’s 2023 book club here. Episode resources: Reach out to Kiera: hello@thedentalateam.com  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera shares the story of what happened to a doctor who lost an office manager and hygienists and battled through disruptions. This episode is meant to inspire listeners to lean into their challenges; to hunker down and get to work. Episode resources: Reach out to Kiera: hello@thedentalateam.com  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast  

Britt and Tiff discuss how to present diagnosis information to patients in a clear and educational way with the problem-solution-problem approach (aka the Oreo cookie). Your patients don’t have to be scared by “problems,” but it is important to give them the right information in a manageable way — this episode dives into that, including the right pieces you need to have in place. Episode resources: Reach out to Tiff and Britt: hello@thedentalateam.com  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

So many projects, so little time, right? In this episode, Kiera breaks down how to successfully go about prioritizing the tasks in your life. She walks listeners through … Making a list of tasks Dividing the list into chunks Fine-tuning delegation Establishing deadlines and follow-up loops Remember: Not everything that needs to be done in your life needs to be done by you. Episode resources: Reach out to Kiera: hello@thedentalateam.com  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera comes to this episode with an invitation for listeners to self-assess: If you met yourself, would you like you? She talks about heroes, their attributes, and where each of us stack up. Episode resources: Reach out to Kiera: hello@thedentalateam.com  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Big Life Financial’s Derrick Van Ness returns to the podcast! He talks with Kiera about financial thresholds dentistry professionals should aim to meet, the difference between dying with zero versus an estate, how to be strategic as business owners for economic downfall, and a lot more. This episode will tell you what you need to do to be prepared for potential mayhem in the economy. Episode resources: Learn more about Big Life Financial Get in touch with Derick directly: derick@biglifefinancial.com  Listen to episode 511, Tax Time: Getting the Most Bang For Your Buck Listen to episode 462, Get Tax Savvy Reach out to Kiera: hello@thedentalateam.com  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

That’s 80%, folks. 80% of your treatment should be scheduled in the back office. Tiff and Dana talk all about scheduling in this episode — the importance, the successes that come, and how to go about implementing. Episode resources: Reach out to Tiff and Dana: hello@thedentalateam.com  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Britt and Tiff talk about the areas critical to having the best case acceptance in your practice. Together, they break down… Styles: dollar for dollar and one for one What the best tracking programs are Tips for follow-up What information to collect Episode resources: Reach out to Tiff and Britt: hello@thedentalateam.com  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera gives a sample of the top takeaways from the 2023 Dental A-Team Summit! She reviews the breakdown of the multi-million-dollar practices who shared their secrets, and all the other speakers who chimed in with their insight. Episode resources: Reach out to Kiera: hello@thedentalateam.com  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Paul Lowry, CEO and co-founder of the Dental Menu, is on the podcast! He and Kiera discuss the benefits of membership plans, how to incorporate rewards programs, whether it’s possible to increase dollar per patient without expanding, and a ton more. Membership plans increase patients’ interactions with your practice! Paul encourages listeners, whatever you do as a practice well, sell it as part of a package.  Episode resources: Look into Dental Menu and watch the modules under the Education tab Email Paul: paul@dentalmenu.com Reach out to Kiera: hello@thedentalateam.com  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Vanessa Vitagliano with Dental Warranty returns to the podcast, this time to talk with Kiera about how the upcoming economic shifts will change dental practices operations. Much of the conversation centers around warranties, and how they can benefit your practice and patients during times of uncertainty. This episode will educate on how to protect your patients’ peace of mind and your practice’s cash flow. Episode resources: Learn more about Dental Warranty Get $500 off when joining Dental Warranty: go.dentalwarrantycorp.com/DentalATeam Listen to episode 570, How to Unconventionally Grow Your Practice Reach out to Kiera: hello@thedentalateam.com  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Dr. Paul Etchison is on the DAT podcast again! In this episode, Dr. Etchison shares his experience on scaling back his work week — from five days to his current two half-days. He talks about How he gained confidence to cut back and not lose his sense of identity and finances What he does during his off days Why and how he’s grown from his takeaways Episode resources: Subscribe to The Dental Practice Heroes podcast Read Dr. Etchison’s book, Dental Practice Hero II the Sequel: How a 3 Day Work Week Can Give You the Life You Want Listen to episode 77, Live in a World of Yeses Reach out to Kiera: hello@thedentalateam.com  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Episode 686: Implementing and Executing a Good Cancellation Policy Britt and Tiff take over the podcast to talk about cancellation policies and the most important questions to ask yourself about coming up with yours: How much time do you need for notice? What happens if a patient doesn’t follow the policy? They also touch on other do’s and don’ts to consider, including what to use instead of the word ‘cancellation’, and when you should give your patients grace. Episode resources: Reach out to Tiff and Britt: hello@thedentalateam.com  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera is reviewing another book club read: Comparisonitis: How to Stop Comparing Yourself to Others and Be Genuinely Happy by Melissa Ambrosini. She shares her takeaways about comparing versus inspiring, language to focus on, and knowing your own course. Episode resources: Check out the full list of DAT’s 2023 book club here. Reach out to Kiera  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Tiff and Dana are giving tips for having strong and fun morning huddles every single day. They break down tactical pieces (strategies, goals, busy-time prep) and good culture opportunities to incorporate. Remember: A strong morning huddle is more beneficial than a whimsical one. Episode resources: Reach out to Tiff and Dana: hello@thedentalateam.com  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera joins Brian Hanks to answer oft-asked questions by new practice owners about hiring dental consultants. This is an extremely valuable episode for new, up-and-coming, and even seasoned owners. Kiera and Brian touch on the following: Areas where new owners can hire help Whether to outsource or not Price of hiring a dental consultant (and how to tell if someone’s a good consultant) Roles of consultants versus practices And more! Episode resources: Listen and subscribe to The Practice Purchased Podcast Listen to episode 390, What’s the TRUE Value of Your Practice? Reach out to Kiera: hello@thedentalateam.com  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Have you found that patients are consistently disappearing on you? This is something many practices are experiencing. Tiff and Brit are in these practices providing solutions, and share those ideas in this episode. They touch on: Why having schedule protocols in place is important Ways to fill your schedule What language you should use And more! Episode resources: Reach out to Tiff and Brit  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast