Sinopsis
This podcast is to here to give all team members, in EVERY position, TACTICAL and PRACTICAL TIPS to be:Be more efficientHave more funImprove doctor and team communicationsEliminate frustrationAnd make your life easier!Jump in! They are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM!
Episodios
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#641: How to Have a Great Relationship + a Successful Career
14/02/2023 Duración: 30minThe elusive Jason Dent, Kiera’s husband, is on the podcast! In this Valentine’s Day special, Jason and Kiera talk about their experience in keeping both their relationship and business lives successful — and respectful. They discuss understanding each other’s needs, what it takes to become a raving fan of your partner or spouse, how the workplace can benefit from positive relationships, and a lot more. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
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#640: Do You Have This Must Have?
09/02/2023 Duración: 24minKiera and Tiff are at the Rocky Mountain Dental Convention, and they share how a situation could’ve been bad, but was pivoted to good. This is something that can happen in your practice, and it’s important to proactively create solutions for potential problems. Listen up as Kiera and Tiff talk about how to pivot when things go sour: Know there’s a solution Debrief for the future Take ownership Episode resources: Reach out to Tiff and Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
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#639: Unruly Customer Service How To
08/02/2023 Duración: 18minKiera recently got back from a trip to Bali, where she had one of the best customer service experiences of her life, and she’s sharing how it can apply to dental practices in today’s episode. It’s all about solving your patients’ needs before they even ask; it’s about proactively protecting teeth AND calming fears. It’s all about thinking of the small things. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
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#638: 2.0 Practices- Adjunct Services
07/02/2023 Duración: 17minA special treat of Brit and Dana for today’s consultant takeover! Once again, they’re giving tips on the most common questions they’re getting from dental practices these days. Today it’s how to add additional services successfully. They talk about when the right time to add those services is, how to add them, what services practices are adding, and a ton more. Episode resources: Reach out to Brit and Dana Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
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#637: Plan of Action For Digital Scans
02/02/2023 Duración: 09minTiff is diving into digital scans in this quick episode, something she’s had a lot of practices bring up over the past few months. She talks about why digital X-rays/scans are important, how they increase diagnosis, why a plan of action is so important when having one in your practice, and more. Episode resources: Reach out to Tiff Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
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#636: Behind the Legal Curtain of DSOs
01/02/2023 Duración: 49minRob Montgomery, dental lawyer extraordinaire, spends a lot of his time counseling dentists and practices. In this episode, he talks to Kiera all about the DSO world and what not to do from a legal standpoint. He provides answers and insights on the following topics: How to be ready for potential litigation Hiring associates as W2 or 1099 employees What you’re really getting when you sign with DSOs And more Episode resources: Connect with Your Dental Lawyer Email Rob directly: Rob@RMontgomery-Law.com Reach out to Kiera Subscribe to the Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes
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#635: Secrets to Boosting Teamwork & Morale
31/01/2023 Duración: 19minSpiffy Tiffy and Dynamite Dana wax poetic about a topic coming up quite a bit in offices these days: teamwork and morale, and how to make it the best possible. Together, they touch on the following: Who’s responsible How to own your morale Suggestions for jumpstarting positivity Episode resources: Reach out to Tiff and Dana Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
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#634: Get Your Team Members to Level Up
26/01/2023 Duración: 16minKiera responds to a listener request about inspiring team members to level up in their role. She lays out how to go about it in four steps: Ask yourself if your culture is one that expects team members to level up Establish continual meetings and check-ins to encourage growth Have direct conversations with the coworker(s) Make sure leveling up is the way they want to go (not just you) When a team is leveled up, everyone is happier, including the patients. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
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#633: How to Have the Hard Conversations
25/01/2023 Duración: 28minTiff and Dana are back for another consultant takeover. In this episode, they talk about having hard conversations — the right way. They review step-by-step tips of how to prepare and how to navigate in the moment. Episode resources: Reach out to Tiff and Dana Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
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#632: Top Billing Mistakes and How To Avoid
24/01/2023 Duración: 31minEven if you’re savvy with billing, listen to this episode. Josh Smith of Dental Claim Support is back to talk all about the main billing stumbling blocks his company is seeing with dental practices. If you adopt the tips he mentions in this episode, your practice will increase income in an organized manner. With Kiera, Josh talks about: The number one mistake offices are making with billing What a healthy cadence for AR looks like How setting a schedule will change the game And more Josh also provides a look into his book, Hanging a Shingle: Complete Guide to Starting a Dental Practice. Episode resources: Learn more about Dental ClaimSupport Read Josh’s book, Hanging a Shingle: Complete Guide to Starting a Dental Practice Get in touch with Josh directly: josh@dentalclaimsupport.com Listen to episode 460, Your Billing Playbook Reach out to Kiera Subscribe to the Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes
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#631: Finally a Solution To Supply Ordering
19/01/2023 Duración: 16minSpiffy Tiffy is giving advice gathered and perfected from hundreds of dental offices on how to track and control your budget and supply flow. The tips she shares in this episode will help your office implement a tracking system that is key to making supply acquisition more efficient and ultimately cheaper. Episode resources: Reach out to The Dental A Team Subscribe to The Dental A Team podcast Become Dental A Team Platinum! Review the podcast
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#630: A.I. in the Dental Space
18/01/2023 Duración: 31minThis episode is all about artificial intelligence in the world of dentistry. Kiera is joined by Mike Buckner to talk about Pearl, a company utilizing AI to perfect dental diagnoses. They walk through how to use the system (follow DAT on Instagram to watch Reels!), how the software works, and how many, many doctors have provided their expertise to make Pearl so great. With Pearl’s AI, practices can … Diagnose with more confidence Receive better case acceptance Experience less exam fatigue And more Episode resources: Meet Mike Buckner Learn more about Pearl (and mention the Dental A-Team for a price discount) Watch DAT Reels of Pearl walk-throughs on Instagram Reach out to Kiera Subscribe to the Dental A Team podcast Become Dental A Team Platinum! Review the podcast on iTunes
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#629: Do This During Downtime
17/01/2023 Duración: 19minDana and Tiff provide tips and tricks for what to do when time moves slowly and there’s not a lot going on in your practice. In this episode, they talk about why it’s important to have a downtime list of tasks that’ll help move the business forward and approaches each department can take when there doesn’t seem to be anything obvious to do. Episode resources: Reach out to Dental A Team Subscribe to The Dental A Team podcast Become Dental A Team Platinum! Review the podcast
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#628: Need-to-Know OSHA + HIPAA in 15 Minutes
12/01/2023 Duración: 17minDAT consultants Tiff and Tina touch on the importance of OSHA standards and HIPAA compliance in your office, including the following: Understanding the difference Resources and training tips Selecting a compliance officer Episode resources: Reach out to Tiff and Tina Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
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#627: MUST Have for Growing Offices
11/01/2023 Duración: 11minTiff takes the mic solo in this episode to talk about why online paperwork is a must-do for your practice. She reviews the benefits of automation, an option for outsourcing, what questions to ask yourself to begin the transition, and more. Episode resources: Reach out to Tiff Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
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#626: Elite 11 to Read in 2023
10/01/2023 Duración: 19minIt’s time for another book club episode! These books are meant to inspire your professional and personal self, from team members to business owners and every role in between. Effortless by Greg McKeown Who Not How by Dan Sullivan and Dr. Benjamin Hardy Any of Patrick Lencioni’s books Ninja Selling by Larry Kendall The Toyota Way to Lean Leadership by Gary Convis and Jeffrey Liker The Automatic Customer, John Warrillow The Energy Bus by Jon Gordon Retire Young, Retire Rich by Robert Kiyosaki Personality Isn’t Permanent by Benjamin Hardy The Subtle Art of Not Giving a F*ck by Mark Manson Letting Go by David R. Hawkins Episode resources: Listen to previous book club episodes: Episode 432 Episode 317 Episode 194 Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
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#625: Igniting Passion in Your Career
05/01/2023 Duración: 42minKiera is joined by Ronny Leber, a TV and event host and keynote speaker, to talk about finding passion and creating magic moments in your career. Together, they touch on the following: Building a unique brand Knowing your target audience Crafting meaningful interactions with patients Episode resources: Meet Ronny Leber Connect with him on LinkedIn, Facebook, and Instagram Reach out to Kiera Subscribe to the Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes
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#624: Are You Tracking This?
04/01/2023 Duración: 16minIt’s a consultant takeover! Tiff and Tina put their heads together to share what they’re hearing and implementing in dental practices all across the nation when it comes to key performance indicators (KPIs). As part of a business, you want to make solid decisions to improve your practice based on black and white numbers, which are what KPIs help fuel. Tiff and Tina give three takeaways on the topic: Figure out metrics to track (examples include production, collections, and new patients) Go deeper, find department or individual KPIs Talk with your team about tracking KPIs Episode resources: Reach out to Tiff and Tina Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
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#623: 2023 = Best Year of Your Life
03/01/2023 Duración: 20minHappy New Year, Dental A-Team! This year is your year. Kiera encourages listeners to commit to a beautiful year, to create a word for 2023 (and shares her own), and come up with SMART goals for your practice and personal life that will help you keep your word in mind. Share your word and goals with us! Email hello@thedentalateam.com. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
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#622: 12 Point Systems Checklist for 2023
29/12/2022 Duración: 34minIf you’ve tuned in loyally over the past few months, you know that Kiera and Tiff have walked through 12 different systems your practice should have in place to be successful. This episode is the fluffy red bow on top of those systems. Kiera and Tiff review how the Dental A-Team stacks up and break down how your practice can get started in approaching these systems for success. Episode resources: Reach out to Kiera and Tiff Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast