Dental A Team W/ Kiera Dent And Dr Mark Costes

Financial advisor Ryan Isaac is on the podcast once again to give advice on selecting a financial advisor, including whether or not you should even get one. Together with Kiera, Ryan covers the following in this episode: What a financial advisor does How to hire a financial advisor When to hire one And more About Ryan: Co-Founder of Dentist Advisors and host of the Dentist Mone Show, Ryan Isaac is a trusted financial advisor to dentists across the country. As a regular speaker at dental events nationwide, Ryan shares his expertise in portfolio management, debt reduction, tax management, retirement plans, profit-sharing plans, and insurance. He is a CFP with deep financial planning expertise and has been a major contributor to the growth of Dentist Advisors, including the development of the Elements financial planning system. Episode resources: Check out Dentist Advisors Tune in to The Dentist Money Show Listen to episode 544, Stocks & Assets: What is on the Horizon Reach out to Kiera Subscrib

Spiffy Tiffy is giving fantastic verbiage that your practice needs to start using when retaining current patients and enticing new patients when you’ve dropped insurance. Episode resources: Reach out to Kiera and Tiff Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

This is week one of 12 systems you should baseline by the end of this year, to get your practice ready for 2023. Kiera and Spiffy Tiffy break down the difference between management and leadership by touching on how to … Be a leader and manage your team without being a micromanager Get your team on board with culture, protocol, hard conversations, and team morale Track those movements with KPIs And more Use this episode to see where your practice stacks up, and start putting into place what you can improve on next year. Episode resources: Reach out to Kiera and Tiff Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

In this episode, Kiera is joined by Kayvan Mott, cofounder of The Doc Sites, which builds websites for dental and medical offices. It’s a great first dive into the importance of a great website for your practice. Listen up to learn about: Why SEO is important Three things to have in place for good SEO The biggest mistakes dentists make with marketing How often you should review your website Getting more Google reviews And more Episode resources: Check out The Doc Sites Connect with Kayvan for a complimentary, no obligation review: kayvan@docsites.com Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

It’s a part of most people’s lives, so should it be part of your practice? In this episode, Kiera and Tiff talk social media and dentistry — where does it fit in? Who in your practice should post, and how often? What are you gaining by posting? — all these questions and more! Episode resources: Reach out to Tiff and Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Tiff and Kiera are mapping out 2023 for you with Dental A-Team’s new 12 systems. This is a track system to put in place to allow your practice to maximize production. Each month, your practice will focus on perfecting a certain system. For example, in May, review your scheduling; in September, establish a marketing plan. DAT can provide guidance to help make sure all of your systems are as good as gold. Beginning next week, tune into the podcast to learn the basics about each of these systems so you can be ready to roll in the details come the new year. Episode resources: Reach out to Tiff and Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Kiera and Brit are here to geek out on business financing. In this episode, the two break down a ton of finance-related topics to help you get your practice in ship-shape for the end of 2022. Together, they touch on … What a profit and loss statement is Ways to increase revenue and decrease expenses The importance of collections protocol How to lower overhead Why it’s so important to know your numbers Episode resources: Reach out to Brit and Kiera Listen to episode 575, Today’s Work Trends (PTO, Benefits, More) Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Kiera is showing some hygiene love today! She shares tips she’s seeing work in the most elite dental practices to improve the flow of the hygiene team. Hygienists, in your dental practices you should be … Tracking your production Maximizing down time Calibrating monthly This episode dives into what it takes to move dental practices forward from a hygiene perspective. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

It’s time for one of Kiera’s favorite topics: tackling the important versus the urgent. Ever notice that you always have time to do the things you like to do, but never have enough for the tasks you don’t care for? For example, recare outbound calls or tracking overhead. In this episode, Kiera shares advice on how to actually get the important to-dos done each day — as an owner or another position. If you have dedicated time for your important stuff, it’ll free up your schedule (and brain) of stressors. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Kiera is featured on the Navigating Dental Insurance Podcast with Jordon Comstock to talk about practices shifting from preferred provider organization (PPO) health insurance to fee-for-service insurance. Together, they touch on: Why a practice should move to fee-for-service Type of culture fee-for-service patients look for How to stand out despite being more expensive And more Episode resources: Listen to the Navigating Dental Insurance Podcast Listen to episode 576, Turn Insurance Patients into Membership Patients LEGALLY Listen to episode 163, Are You Maximizing Your Practice? Membership Plans Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Miscommunication happens in every office, but in this episode, Kiera shares tips for navigating the many interpersonal dynamics in an office. She touches on her own communication styles with the Dental A-Team Consultants, Tiff, Brit, and Dana; why frustrations happen when communicating; and how to clarify and verify at the end of each conversation. Episode resources: Reach out to Kiera Meet the DAT team Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

For this episode, Kiera is joined by Alex, the amazing creator of these fantastic show notes you’re reading right now :) The two talk about getting a return on investment in LIFE — appreciating where you are, physically, mentally, emotionally. They also touch on reviewing why you dislike certain aspects of your life and how you can flip your attitude about them. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Kiera dives into her favorite tips for pediatric dental offices — and even general dentists — to streamline the workplace. She touches on … How to schedule smart and maximize the middle of the day Why and when to consider utilizing a hygienist What the benefits are of clinical team members walking patients out And more! Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

It’s a hot topic episode: Raises! Kiera shares her beliefs around raises, and why implementing a tiered raise system (or hiring the Dental A-Team to establish one) is so beneficial. Do team members in your practice know how to get a raise? Do you find yourself throwing money at problems instead of figuring it out? Do your employees feel stuck? The perks of a tiered raise system include: Confidence in knowing how much you’re paying and why Control of each employee to attain a raise Inspire self-sufficiency among team members Take the scariness out of reviews and check-ins Episode resources: Reach out to Kiera Let DAT establish a tiered raise system in your practice Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Kiera is joined by Jordon Comstock, CEO and founder of BoomCloud, which provides a membership growth platform for your practice. The two talk about why and how practices are shifting to membership programs, and how they’re able to appeal to insurance patients completely legally. The secret sauce? Listen to the episode to find out. Still not so sure about membership plans? Jordon also touches on upscaling a membership program to reach that recurring million dollar revenue mark. More about Jordon: Jordon Comstock is the founder and CEO of BoomCloud. BoomCloud exists to help dental practices create, organize, track and automate a dental membership program as a strategy to reduce dependence on dental insurance, create recurring revenue, increase patient loyalty and case acceptance. Jordon started his career in the dental industry managing a dental lab over 15 years ago and soon realized the need for our industry to create membership programs. He studied UX/UI design, web development and marketing at the Art Insti

It’s a consultant takeover with Brit and Dana! Something the two have been hearing a lot in practices across the country is treatment coordinators aren’t sure where to direct patients amid numerous treatment options, then financing options. It’s a lot to cover! In this episode, Brit and Dana discuss how to make financial options as simple as possible for both parties (patient and practice). They touch on: The right time to talk about cost Who should be the one talking dollars How many patient options should be presented And more! Episode resources: Reach out to Dana and Brit Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Kiera is joined by Dental A-Team traveling consultant Brit to talk about the new age of hiring employees, and what they’re looking for in terms of PTO, benefits, work-life balance, and more. In this episode, the pair discusses how employers juggle what today’s incoming employees are looking for, and what solutions the DAT consultants are helping implement in practices all over the country. Episode resources: Reach out to Kiera and Brit Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Paul Edwards, founder and CEO of CEDR, is on the podcast. CEDR is an HR company that helps managers solve problems while staying in compliance, and Paul has fantastic advice for how to hire those difference makers for your practice. With Kiera, he shares his thoughts on: The importance of job descriptions for each role How to create a plan for hiring Why you can’t be afraid of bringing on new people What happens when you find the right person Episode resources: Learn more about CEDR Join the CEDR Facebook group: HR Base Camp Listen to the What the Hell Just Happened in HR podcast Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Here’s your quick fix for getting more patients through your doors! Kiera talks through the following ideas (and why they work): Make sure your company is one you believe in Know your ideal patient Host monthly or quarterly giveaways Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Brit is fresh off visiting a ton of practices, many of which are part of dental support organizations (DSOs), and she’s sharing her insight. With Kiera, she talks about the foundational pieces to set up DSOs for success — everything from training the leadership team, setting up KPIs, providing profit and loss statement education, and allowing culture and patient experience to grow in each practice while keeping an overall brand. Episode resources: Reach out to Brit and Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast