Dental A Team W/ Kiera Dent And Dr Mark Costes

Vanessa Vitagliano with Dental Warranty is on the podcast to talk about utilizing a warranty to provide peace of mind to your patients (and practice), especially amid these times of uncertainty. Vanessa and Kiera discuss what it’s like for both the practice and patient if Dental Warranty is utilized, the benefits the program offers, how it works with insurance plans, and a ton more. Be sure to get an exclusive link below for Dental A-Team listeners to get a $500 discount on Dental Warranty offers! Episode resources: Get $500 off when joining Dental Warranty: go.dentalwarrantycorp.com/DentalATeam Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

This is an episode all about perio and why it’s so important to establish protocol for it in your practice. Dana joins Kiera to touch on the following: Why establishing perio protocol will benefit your hygiene team How to get calibration How to implement more perio conversations No two perio philosophies are identical, so providing guidelines for your practice will help with continuity between patients. Episode resources: Reach out to Dana and Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

This episode is for those who can’t seem to catch a break no matter how hard they try. Kiera shares her personal experiences from this past year that have brought chaos into her life, and how she found a way to take a moment and be still. Remember: Life is happening for you and now to you. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

When it comes to marketing, are you just spending money for the sake of spending money? This episode is all about realizing your marketing return on investment. Where are your patients coming from? What’s working and not working? Kiera shares what practices should be asking of their markets to get the most bang for their buck. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

This episode is about reflecting on who you are — as a business owner, as a team member, and on the person you’ve become. Kiera talks about different types of business owners, and strengths that come with each, and then encourages listeners to write a letter to themselves to come back to in a year, two years, five years, or ten years. Leave notes for yourself, ask questions, and challenge who you are. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Kiera is answering a listener's question! The question: How do I double-check my CPA? The answer … is in this episode! Kiera talks about why as a business owner, you need to have a basic understanding of taxes and finances — enough to know when red flags pop up. She shares how she navigates the finances of her business (alongside a team of tax experts), how she is able to stay aware, and why it’s so important to at least be aware of what’s going on. Want to ask your own question and have it answered on the podcast? Email hello@TheDentalATeam.com!  Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Want to know if your practice is a place people like? Take a look at the number of internal referrals you’re getting. Kiera shares why your patients telling others to come is a sign of a healthy, thriving practice. Internal referrals mean your practice provides great service, delivers on promises, and is real and authentic (no more fake it ‘til you make it!). Listen to this episode to learn how to increase the amount of internal referrals your practice gets and make patients raving fans of your work. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Wanna know what makes the best teams? Collaboration. Team members working together creates positive morale and culture, and that’s what you want in a practice. Hear some nuggets of wisdom from Kiera as she talks about growing your team into leaders and giving them purpose each week. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

It’s a consultant-takeover episode! Spiffy Tiffy and Brit talk about the transition of bringing on a new associate … and what that’s like from a team member’s perspective. It can be exciting. It can be scary. And both of those feelings are okay. The two consultants share what they’ve experienced in the offices they’re visiting, and how team members can take ownership bringing a new person to your practice. Episode resources: Reach out to Brit and Tiff Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

The Dental A-Team is made up of consultants with front office, clinical, and leadership expertise who are here for your practice to make it the best it can be! In this episode, Kiera talks about the benefits, opportunities, and support that DAT brings to your office — all revolving around increasing profit, encouraging you to be the best version of yourself, and perfecting your practice’s systems. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Billing extraordinaire Sarah O’Brien is on the podcast! Sarah and Kiera are talking all things documentation + getting your claims paid faster. Included topics are … Why documentation is important How it relates to billing What SOAP notes are Why better notes = better patient experience How to get the right information to insurance companies And more Check out Sarah’s documentation reference sheet! Episode resources: Connect with Sarah: sarah@evolutiondentalbilling.com or 602-318-9396 Learn more about Evolution Dental Billing Listen to episode 296, Unveiling the Art of Negotiating Fee Schedules Listen to episode 291, 2020 — Close Your Billing Out Strong Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

It’s time for another office autopsy! The office Kiera discusses in this episode is undergoing a big transition — from a five-op office to a 10-op (maybe even 15) one. Kiera shares the journey she’s been through with the doctor, who was initially hesitant to bring her on, and how she was able to help guide the office to success.  Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

We all want the best patients ever in our practice, right? Kiera dives into how to get those great patients through your doors in this episode. Where does it all start? With you! Here’s what you need to do: Create an avatar for your ideal patient(s) Assure the culture of your practice is conducive to that ideal patient Review your database to pinpoint ideal patients already coming to you Episode resources: Reach out to Kiera Listen to episode 421, How to Get More New Patients Listen to episode 102, Don’t Cater to the World; Cater to Your Ideal Patient Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Dr. Erin Elliot speaks with Kiera (from a pickleball tournament!) about how to make your practice invaluable to a community — even during a recession. They touch on the following: How to expand your in-house services How to hire highly motivated team members Tasks you can do proactively today How to keep your mental stamina And more Dr. Elliot was able to produce and collect during the early days of Covid-19 because these approaches were established in her practice. Listen up to learn how your practice can be just as valuable. Episode resources: Learn more about Dr. Elliott Take Dr. Elliott’s sleep apnea course Listen to episode 436, Tackling Adding New Comprehensive Dentistry Listen to episode 166, Expanding Your Dentistry Scope Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

This episode is about a listener-requested topic! When you’re in the dentistry field, it’s easy to feel as if you’re financially behind all of your non-dental friends. Kiera shares her own experiences with this mental game, and how she was able to get through it. Episode resources: Reach out to Kiera Listen to episode 121, Paying off Student Loans? Here’s What Not do Do Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

 Is your team obsessed with having the best patient experience possible? In this episode, Kiera is joined by Dana to talk about how to get your team into that same-day treatment mindset. They discuss what it takes to get your team on board for a pro-same-day treatment culture, how it can save your office time, and why this approach bleeds into a culture of pivoting, growing, and evolving all at once. Episode resources: Reach out to Dana and Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Susanne Mariga, CPA, is the star of this podcast episode, which dives into the profit-first mindset. With Kiera, Susanne shares truths about what profit first is and how to get started; how to apply it to real-life businesses; and how much income should go in which buckets. Also touched on is how to increase profit, for which Susanne suggests reviewing financial statements to shed unnecessary payments and considering tax strategies. Wondering whether the CPA you’re working with is one with true tax strategy skills? This episode covers that too. About Susanne: Susanne is a certified public accountant, certified tax coach, and chartered global management accountant with over two decades of experience helping clients achieve their financial goals through business and personal tax planning. She has helped hundreds of small business owners for almost two decades to create the cash flow in their business that allows their business to work for them and not the other way around. Episode resources: Learn more about S

With all the inspiration out there in the world (including this podcast), it can be challenging to execute the great ideas coming your way. In this episode, Kiera shares three steps to help you and your practice actually implement great ideas and methods to launch your goals forward. Consume information and take notes about what inspires you Calendar your goals out — remind yourself Make it happen Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Brit and Kiera are throwing down some truths in this podcast episode, which is all about making a decision as a leader. The two get honest about their experiences with leaders (good and bad), and why it can be frustrating as a team member to work under poor leadership. Brit and Kiera touch on … How to make a decision How to not go back on making a decision Knowing what your ultimate goal is What it’s like having a leader who refuses to execute To all the leaders out there: More is lost through indecision than a wrong decision. Episode resources: Reach out to Brit and Kiera Listen to episode 518, The Art of Decisiveness Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Josh Scott, owner and CEO of Studio 8E8, joins Kiera to talk about how dental practices can stand out post-Covid-19. As the digital world evolves, Studio 8E8 is keeping dental practices up to speed. Josh and Kiera touch on … The evolution of the web experience Attracting patients and being authentic Making things convenient for your patients and potential hires Understanding how people consume content Video content tips And a ton more Episode resources: Check out Studio 8E8 Follow Josh on Instagram Listen to episode 230, Marketing: What’s Your Story? Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast