Dental A Team W/ Kiera Dent And Dr Mark Costes

Kiera is joined by Sarah O’brien as the two dive right into simple steps that better organize insurance and billing.  Sarah explains that you can eliminate kickback error reports by first making sure you have correctly entered the subscriber information...

Kiera welcomes back Tiffanie Trader as they discuss the topic of “addressing the numbers” with the entire dental team. Sometimes it's hard to be "vulnerable" and share what your practice is producing without it feeling as if we are pushing production...

Kiera is joined by Dr. George Hariri and Dr. Richard Low from the Shared Practices Podcast as they pick Kiera’s brain about Route Slips. What are route slips, why are they needed, and how necessary are they?

Kiera and Dr. Summer Kassamel are back together in a short, fact-filled episode discussing team calibration specifically dealing with treatment planning. They deep dive on what you say, how you say it, and when you say something to a patient can make...

Kiera is back with Tiffanie Trader as they discuss the topic of hiring. Although it can be tempting to hire out of desperation, it is much easier to set the non-negotiable at the beginning of the interview.

Kiera welcomes Brenda Miller to the podcast for an episode surrounding office managers, business leadership, and consulting. Kiera was in Brenda's three offices and decided it would be fun to take the listeners "behind the scenes" of in-office consulting.

Dr. Mark Costes and Kiera Dent are back together again in this quick episode discussing the importance of mentorship. Mentorship has been and continues to be an impactful role in both their personal and business lives.

THE SECRET IS OUT AND YOU DON'T WANT TO MISS THIS! In this week's episode, Kiera and Mark are joined by Mark's partner, performance coach and the black belt coach of DSI, Alastair Macdonald.

In today’s episode, Kiera is joined by Grady, a first year dental student at Creighton University. Kiera and Grady each discuss useful tips that dental students, dentists and team members alike can implement NOW in their training that will be extremely beneficial.

Kiera and Mark are back together again for an episode dedicated to DENTAL ASSISTANTS! Do you ever wonder what you can do as a dental assistant to improve in meeting your dentist’s expectations?

Kiera Dent welcomes Tiffanie Trader back on another episode of the Dental A-Team Podcast. The two convey the importance of “role play” in retraining one’s subconscious in order to feel more comfortable speaking to patients in uncomfortable situations.

Kiera and Mark discuss setting company and personal goals in order to reverse engineer practice growth. Growth and progress are not just positive outcomes for business...

Are there ways you can be saving money in your practice and you don’t even realize it? In this episode, Kiera is joined by Mark Costes who is known for his masterful ways of lowering costs without working harder-- just being aware.

Kiera and Dr. Summer Kassamel are back at it again with an episode on how to inspire team members to LEVEL UP. While previous episodes focused on accountability and goal setting,

Kiera welcomes Summer back in this week’s episode of how to encourage each team member to set simple, yet clearly defined goals. Goals shouldn’t be too modest, too lofty, or too overwhelming.

In this week’s episode, Kiera Dent is joined by Dr. Summer Kassmel. Summer’s expertise on leadership and practice ownership make her a wonderful guest host as Kiera and her dive into ACCOUNTABILITY MEETINGS.

What are your normal routines? Are you being intentional with your time? Kiera explains how being tactical and practical about having routines will make your life more simple.

Why dread KPIs? In this episode, Kiera discusses how Key Performance Indicators are the lifeblood of your practice. In the same way you take vitals for a patient to assess overall health, KPIs are just as essential in order to assess the overall health of your business.

Benjamin Franklin once stated, “You may delay, but time will not.” Many times we get side-tracked with urgent duties of the day only to procrastinate more important tasks. In this episode, Kiera and Mark give tactical tips on how to GET THINGS DONE!

Team meetings can sometimes be really hard. They are difficult because it's a challenge to continually come up with topics, ideas, and HOW to these meetings really, really well.