Home Care Marketing Show With Valerie V

Send us a textEmbark on a journey through the intricate dance of marketing to Skilled Nursing Facilities with us, your guides Dawn Fiala, Lisa Marsolais, and Valerie VanBooven. Each of us brings a wealth of experience in home care, digital marketing, and sales, ready to spill our secrets on establishing a robust foothold in these critical healthcare hubs. We'll unwrap the layers of successful communication and unpack strategies that speak directly to the hearts of SNF staff, all while keeping patients and their seamless transition to home care at the core of our conversation.Navigating the post-discharge landscape can be fraught with challenges for patients, and our episode zeroes in on how to mitigate these with grace and expertise. We share our personalized approach to easing seniors into home care, touching on flat rate discharge packages that address financial anxieties, and the art of building trust with social workers tasked with orchestrating these delicate moves. It's about more than just ca

Send us a textUnlock the secrets to elevating your home care agency's sales and marketing strategies as we unveil the transformative Continuum Sales Mastery Circle, the latest evolution of our Home Care Marketing Mastermind. Join Valerie Van Booven, Dawn Fiala, and Lisa Marsolais  in a dynamic discussion that promises to arm you with the tools necessary to thrive in today's competitive landscape. With a focus on creating a more interactive community, we're setting sail on a journey toward fostering rich dialogues and shared experiences that will embolden your marketing efforts and nurture growth.Wave goodbye to the static ways of Facebook groups, and embrace our vibrant new home at homecaresalesforum.com, a haven for real-time interactions and a rich repository of specialized video content. This episode serves up a sneak peek into the forum that will soon become your go-to for crafting weekly goals, maintaining robust referral relationships, and striking the perfect harmony between in-person ma

Send us a textInterview with Valerie VanBooven RN BSN and Emily Isbellhttps://emilyisbellco.com/Here are some key highlights from the interview:Emily has 14 years of experience in the home care industry, including running 7 Home Instead locations across 3 states serving over 1 million hours of care per year.In 2020, Emily started her own business to help support home care companies with operations, marketing, caregiver optimization, and more. Her team now has 7 people.Emily offers a "Cumulus Strategy Session" for one-on-one consulting and then often partners for "Co-Leadership" over 12-18 months to work closely together.Her company also offers services like "Profitable Performance" to help franchisors support franchisees and "Revenue Reboot" to help underperforming franchise locations."Powerhouse Peers" is a performance group that brings home care owners together for accountability, workshops, virtual and in-person meetings to share KPIs and drive results.Emil

Send us a textHome Care Marketing Reimagined: Effective Strategies for 2024 and BeyondReady to revolutionize your home care agency's marketing game? We'll guide you through an array of marketing strategies, ranging from in-person to online, and even how to effectively manage your organic and bought leads. Hear about the indispensable role of a solid online presence, and gain insights into the marketing trends to watch for in 2024. In our second segment, we shift focus to goal setting and KPIs, taking a closer look at how these can drive your business towards desired outcomes. We dissect an example of a grand yearly goal, demonstrating how it can be simplified into achievable targets. Plus, we chat about some ingenious marketing techniques - think themed gift bags to leave a lasting impression on potential clients. We don't stop here, we move on to discuss the considerable roles of sales, marketing, recruitment, and retention in achieving these goals.Continuing our journey through effective home

Send us a textHome Care Marketing: Strategies for Expanding the Territories for Your Home Care BusinessEver wondered the secret to scaling your home care business for maximal impact and maximal profit? We’re unmasking the strategies that have propelled us to success in the heart of the senior care industry. Through this enlightening discussion, we uncover the monumental role of intentionality, planning, and team effort in the process of territorial expansion, revealing some of our most effective methods for caregiver recruitment, adjustment of billing strategies, and the utilization of a nifty marketing tool we call the leave-behind.As we steer the conversation towards the generation of private pay business, we draw from a comparative analysis performed on two retirement communities, Sun Lakes and Sun City West. Here, we expose the relevance of age and income statistics in identifying viable prospects. Beyond demographics, we're pulling back the curtain on why studying healthcare facilities, specifically

Send us a textAre you prepared to unmask the secrets of Search Engine Optimization (SEO)? We, Lisa and I, will be your guides in this intriguing dialogue that unravels the mysteries of the SEO world. We hit the ground running by addressing SEO's rules of the road, then shift gears to some illuminating SEO case studies. These real-world examples emphasize the significance of a physical presence in the field of sales and marketing.Navigating the path of SEO can be a time-consuming endeavor. An enlightening discussion based on a year-long journey of two of our clients, based in Virginia and Philadelphia, sheds light on the importance of patience and avoiding underhanded tactics that may lead to penalties from Google. Then, strap in for a lively discourse with Courtney, who shares her triumphs. Hear from Lisa as she enlightens us about her created resources for field marketing. We can't emphasize enough the power of dedicated client imagery and face-to-face marketing interactions.As we leave this year b

Send us a textGet ready to elevate your home care agency to new heights! This episode is jam-packed with insights into the game-changing strategies that made waves in 2023, from tapping into the power of a robust online presence to harnessing the community's trust. We delve into the art of setting goals early and creating an actionable roadmap, and maintaining a consistent field presence to keep your home care agency thriving!Ever wondered how to effectively track your progress and stay motivated to achieve your goals? That's what we're dishing out! Learn about the SMART goal setting framework, the secret sauce to increasing client hours, retaining clients, and unleashing the power of effective marketing. We also dive into the magic ratio of referrals to aim for, and how to turn holiday outreach initiatives into a sales powerhouse.But that's not all! We're also serving up some innovative ideas to kickstart the New Year on a high note. Find out how you can decrease readmissions in a sn

Send us a textHave you ever felt like you're endlessly searching for a service provider who truly understands your industry? That's exactly the journey our client, LashayLa, the owner of Athens Advanced Care, embarked on while trying to find the right website designer. She shares her story of trials, tribulations, and thousands of dollars spent on fruitless ventures, until she finally stumbled upon a company that ticked all her boxes - Approve Senior Network, a firm specializing in creating websites for home care providers.LashayLa stresses the vital importance of building business relationships with service providers who have a firm grasp of your industry. She highlights her collaboration with Valerie from Approve Senior Network, who introduced her to an innovative AI program that completely transformed her online presence. LashayLa's story is a testament to the impact a dedicated, industry-specific service provider can have on a business. So, if you're struggling to create an impactful o

Send us a textHave you ever thought about how a personal story can set your home care agency apart from the competition? We delve into this intriguing concept with our guest, Digital Champions founder Nick Bonetotavis, who shares his expertise on using the power of video to make an impact. Nick reveals that authenticity, not professional polish, is the secret ingredient to a memorable video narrative, building trust and connection with potential clients, caregivers, and referral partners. Our conversation doesn't stop at marketing tactics. Nick also enlightens us on the importance of utilizing testimonials and interviews to not only attract caregivers but also solicit valuable feedback for your organization. We navigate the rewarding challenge of establishing yourself as an industry expert through educational content and video collaborations with referral partners. Plus, we share practical steps to start your own home care marketing journey, leveraging free resources, courses, and Nick’s vast experience

Send us a textImagine navigating the complex world of caregiver services with ease, confidently answering client questions and having effective strategies at your fingertips. That's what we're unpacking in this richly insightful discussion. We delve into the nuances of 'meet and greet' requests, setting caregiver rates, and managing the intricacies of providing 24-hour home care. With valuable insights, we help you manage realistic client expectations, especially when multiple caregivers are involved in a case.Ever wondered how to balance pricing in home care services and Medicare coverage? We've got you covered. Offering a clear roadmap, we explore ways to navigate complex situations when clients require advanced care. From conducting supervisory visits to providing discounts for long-term care, we share essential strategies for success. We also reveal how to spot-check caregivers and clients, secure permissions for unannounced visits, and set suitable rates for caregivers.Finally, w

Send us a textAre you ready to become the go-to home care provider in your market? In an industry as competitive as home care, standing out from the crowd is essential, and that's exactly what we'll help you do in this podcast episode. Let us guide you in establishing your authority in the home care sector, using our proven system that can quickly build your credibility even if you're a newcomer. In a matter of minutes, you'll learn how to flip the trust and authority switch in your prospective client's mind, turning you into their leading and trusted authority.But it doesn't stop there. We'll also dive deep into the world of effective marketing - crafting a powerful, resonating message without pretending to be someone you're not. We explore how to cut through the noise, making you the only solution to your audience's problem. And to top it all off, we'll introduce you to a unique home care marketing system that provides tailor-made marketing strategies, desig

Send us a textEver wondered how to transform potential leads into dedicated clients in the realm of home care services? Brace yourselves as we unearth the secrets to this subtle art, walking you through ten crucial steps from the initial intake call to the start of care. We'll talk about why it's essential to take incoming calls live, how a well-set voicemail might just be your game-changer, and why answering emails promptly can make a world of difference. We're not stopping there! Join us as we delve into the nitty-gritty of preparing for assessments, especially when it comes to Alzheimer's or dementia cases. We'll equip you with tools to gather crucial information and, more importantly, position yourself as an expert in your field. Plus, we share insider strategies for saving money on home care services. In the latter part, we shift focus to the caregiver search and onboarding process, shedding light on why introducing caregivers to clients can make or break your success. As we wrap

Send us a textJoin us on a deep-dive journey into the world of fall marketing and online visibility in the home care industry, illuminated by the personal experiences of Heather from Visiting Angels and Rebecca from Care with Love. These dynamic women have transformed our marketing kit into engaging packages for their referral partners, sparking creativity and connection. Hear my perspective as a Registered Nurse and a home care industry veteran with over 15 years under my belt, as we delve into the artistry of creating engaging online content and the importance of quality website experience.We'll unravel the intricacies of creating compelling content, from blog posts and company news to infographics, videos, and beyond. Imagine the power of a perfectly crafted blog post or a captivating video, drawing your audience in and leaving them wanting more. We'll also navigate the world of website optimization, discussing the significance of a professional, accessible, and responsive site, and the potential

Send us a textHome Care Marketing: AMA (Ask Me Anything!) Your Hottest Marketing Questions AnsweredFollow us and learn more:https://asnhomecaremarketing.comhttps://www.facebook.com/homecaremarketinghttps://www.youtube.com/channel/UCk75cRzwU4Nsefc4Gk7Xa0whttps://www.tiktok.com/@homecaremarketinghttps://www.instagram.com/homecaremarketingexpert/https://www.linkedin.com/company/ltc-expert-publications-llc/Visit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textDoes the caregiver's role feel like an uphill climb? Are you grappling with how to navigate the stressors associated with caregiving? As your hosts for this insightful episode, we promise to equip you with tools to manage the demands of caregiving and strategies to avert burnout. We delve into the root causes of caregiver stress, ranging from family dynamics to office miscommunication, and provide practical advice on managing these pressures. Moreover, we explore the profound sense of personal responsibility caregivers often feel and how unanticipated situations with clients or family members can amplify stress levels.Venturing deeper, we recognize the emotional baggage caregivers carry, particularly grief and loss. We understand the tough decisions you are tasked with and acknowledge the tremendous importance of readying for the inevitable loss. In this episode, we dissect the various stages of grief, emphasizing their unique manifestation in every individual. We understand that equipping

Send us a textHome Care Marketing Mastermind for July 28, 2023Where to Get “The Leads”October Leave BehindsNovember Leave BehindsFollow us and learn more:https://asnhomecaremarketing.comhttps://www.facebook.com/homecaremarketinghttps://www.youtube.com/channel/UCk75cRzwU4Nsefc4Gk7Xa0whttps://www.tiktok.com/@homecaremarketinghttps://www.instagram.com/homecaremarketingexpert/https://www.linkedin.com/company/ltc-expert-publications-llc/Visit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textHome Care Hiring SlumpA “Go To” tool to use when Caregiver Hiring has slowed downHow to “sell” your company to Caregiver applicantsCaregiver Interview QuestionsFollow us and learn more:https://asnhomecaremarketing.comhttps://www.facebook.com/homecaremarketinghttps://www.youtube.com/channel/UCk75cRzwU4Nsefc4Gk7Xa0whttps://www.tiktok.com/@homecaremarketinghttps://www.instagram.com/homecaremarketingexpert/https://www.linkedin.com/company/ltc-expert-publications-llc/Visit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textHit Your Revenue Goals Before Summer is OverHow are your revenue and billable hours looking so far?Are you on target to meet your 2023 revenue goals?KPIs to keep you on track - KPI example to make your ownRevenue Tools Reminder SheetFollow us and learn more:https://asnhomecaremarketing.comhttps://www.facebook.com/homecaremarketinghttps://www.youtube.com/channel/UCk75cRzwU4Nsefc4Gk7Xa0whttps://www.tiktok.com/@homecaremarketinghttps://www.instagram.com/homecaremarketingexpert/https://www.linkedin.com/company/ltc-expert-publications-llc/Visit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textThe Customer Service ExperienceImproving the customer experience can increase sales revenues by 2 to 7 percent and profitability by 1 to 2 percent. https://www.mckinsey.com/tr/our-insights/prediction-the-future-of-customer-experience Acquiring a new customer can cost five times more than retaining an existing customer. Increasing customer retention by 5% can increase profits from 25-95%. The success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. https://www.outboundengine.com/blog/customer-retention-marketing-vs-customer-acquisition-marketing/#:~:text=Acquiring%20a%20new%20customer%20can,customer%20is%205%2D20%25.September HandoutsVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textHome Care Marketing - Online Marketing and Offline Marketing- Bringing it all Together!There are 3 ways to listen:#1: Log in to Private Portal: (most organized, handouts downloadable)https://www.HomeCareMarketingMastermind.comusername: your email addresspassword: use what the system originally sent to you or use the FORGOT PASSWORD feature.#2 Go to the Private Facebook Group and see the pinned post video.https://www.facebook.com/groups/388249829955740#3 Listen on our podcast channel: (no login, no handouts, just audio)https://seniorcareindustrypodcast.buzzsprout.com/Visit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev