Nightclub Security | The Nightclub And Bar Security Resource For Bouncers, Owners, & Managers

Informações:

Sinopsis

The Nightclub and Bar Security Industry Resource for Bouncers, Owners, & Managers - with Expert Robert C. Smith & Host Manny Marquez.

Episodios

  • Ep. 008 - Should Police Officers Work as Doormen at Bars and Nightclubs?

    02/12/2013 Duración: 54min

    Should Police Officers Work as Doormen at Bars and Nightclubs? Robert and Manny explore the question of whether or not off-duty police officers should work as doormen at bars or nightclubs. This is a follow up to Robert C. Smith’s blog on the same topic. You can see that blog titled "Cops as Guards" here.  There are several pros and cons.  Listen to what we have to say about it in this week’s podcast.  In The News! Fatal shooting at Las Vegas club raises questions about security, gun polices.  Robert and Manny discuss recent news story of a fatal shooting at Drai’s After Hours nightclub at Bally’s in Las Vegas that left one dead and two wounded. A patron began shooting at guards after asking for his cover charge to be refunded. Patron assaulted at South African nightclub and suspect post the video on his Facebook page. The shocking video appears show an “employee” assaulting a guest who was accused of doing drugs in the clubs bathroom. The suspects post read “When u do drugs where I work”. The Club denies th

  • Ep. 007 - Security Customer Service - 5+5 Powerful Tips from Robert and Manny

    09/10/2013 Duración: 01h10min

    Security Customer Service - 5+5 Powerful Tips from Robert and Manny Customer Service is at the core of any hospitality business - and it is only a venue’s team that can deliver a personal touch that keeps guests coming back.  Your security team is an integral part of delivering a favorable guest experience - but many times they are the cause of a negative one.  Not only is a hospitable team good for business, but it could prevent a violent incident. Listen to this week’s podcast and find out what Robert and Manny's favorite customer tips are.  Some of them will surprise you. In The News!  Baton Rouge Off-duty Police Officer Accused of Battery after punching bouncer in the face. Robert and Manny discuss the nuances around the issue of dealing with troublesome off-duty police officers.  What do you do if you have to bounce an off-duty police officer? It is a tricky subject and the guys weigh-in on the recent news and the topic. Just a reminder before listening in – Robert C. Smith and Manny Marquez are NOT att

  • Ep. 006 - Hiring Security Guards - Best Practices

    25/09/2013 Duración: 01h07min

    Hiring Security – Best Practices  Hiring the right people for your organization is never easy. Hiring the right security guard is even more difficult! You need to find the right individual to protect your guests and your business without causing more potential liability in an environment where lawsuits are already prominent.  In this week’s show, Robert C. Smith and Manny Marquez discuss the best practices when hiring your security team.  In The News!  Robert and Manny discus a recent story out of Daytona Beach, Florida where Bouncer sentence to life for Daytona Beach shooting. The interesting aspect of this article is that even though the headline reads “Bouncer”, the incident did not occur while the individual was working. Does being a “Bouncer” carry a certain amount of weight and responsibility in the public perception? Robert and Manny weigh in.  Our Friends  We like our listeners to know about our industry friend and partner Chris Lenahan, author of The Little Black Bar Book and founder of Opening a Bar

  • Ep. 005 - How to Document a Major Incident in Your Venue

    08/09/2013 Duración: 59min

    In this week’s show, Robert C. Smith and Manny Marquez discuss the importance of documentation and How to Document a Major Incident in Your Venue…and much more.  In The News!  Robert and Manny discuss a recent news story from Ft. Lauderdale, Florida, where a bouncer that appeared in a viral video of a brawl at a beach front bar has been arrested and charged with felony battery. The guys talk about the lessons to be learned from this shocking video.   Just a reminder before listening in – Robert C. Smith and Manny Marquez are NOT attorneys.  The information they share in the podcast is general advice and shouldn’t replace specific, state and venue specific legal advice.  In the event you need legal advice or help, please a professional in your area. Today’s Topic  How to Document a Major Incident in Your venue  This episode comes on the heels of our last podcast in which we discussed 6 Important Tips to Manage a Major Violent Incident in Your Venue – today we discuss How to Document a Major Incident in Your V

  • Ep. 004 - 6 Important Tips to Manage a Major Violent Incident in Your Venue

    07/08/2013 Duración: 49min

    In this week’s show, Robert C. Smith and Manny Marquez discuss 6 Important Tips to Managing a Major Violent Incident in Your Venue.  In The News!  Robert and Manny discus a recent story where the City of Scottsdale, Arizona is proposing strict new policies for bars and nightclubs. The proposal from the city comes on the heels of two recent killings at a popular Scottsdale nightclub.  Just a reminder before listening in – Robert C. Smith and Manny Marquez are NOT attorneys.  The information they share in the podcast is general advice and shouldn’t replace specific, state and venue specific legal advice.  In the event you need legal advice or help, please a professional in your area.  Today’s Topic  6 Important Tips to Managing a Major Violent Incident in Your Venue  No one wants to have a major violent incident happen in their bar or nightclub.  But if one goes down, you don’t want to be caught off guard. Knowing and practicing these 6 simple steps could help mitigate potential liability and even more importan

  • Ep. 003 - Nightclub and Bar Security Civil Liability Part 2

    31/07/2013 Duración: 45min

    In this week’s show, Robert C. Smith and Manny Marquez discuss the important topic of Nightclub and Bar Civil Liability – Part 2, the follow up to last episode to Nightclub and Bar Civil Liability Part 1. We are happy to see that we are getting downloads for across the globe - from Alaska to Australia.  Very exciting for us! Please share us with industry friends, co-workers, and colleagues. Your Feedback A big thank you to Anthony Krout for his glowing comment in response to last week’s episode. July 2, 2013 at 12:12 am “THANK YOU!!!!!! Mr. Robert Smith and Mr. Manny Marquez thanks for the Pod Cast!!! Its great that you took the time to send this to me, so I LISTENED to it and it was a great refresher to the fabulous training program that I sat through for 16 hours and another voluntary 5 1/2 hours when my security staff went through it!! It always shocks me when I go to other bars and see that some of this training never sank in!!! It is sad that our county ran out of funding to supply the training for fre

  • Ep. 002 - Nightclub and Bar Security Civil Liability Part 1

    26/06/2013 Duración: 01h18s

    In this week’s show, Robert C. Smith and Manny Marquez discuss the important topic of Nightclub and Bar Civil Liability, a topic that many of us don't think about until we are in the midst of a lawsuit or litigation. Just a reminder before listening in - Robert C. Smith and Manny Marquez are NOT attorneys.  The information they share in the podcast is general advice and shouldn't replace specific, state and venue specific legal advice.  In the event you need legal advice or help, please a professional in your area. Liability – What is it and how can it effect you? Bottom line, liability affects everyone in the nightclub and bar industry - owners, operators, managers, bartenders, bouncers, security, kitchen staff, and everyone in between.  If you own a bar or work at a bar, you need to be thinking about civil liability and taking measures to protect yourself.  Attorneys, insurance providers, law enforcement professionals, and other stakeholders will also benefit from the important information covered in today'

  • Ep. 001 - Nightclub Security Inaugural Podcast

    17/06/2013 Duración: 44min

    Welcome to our inaugural Nightclub Security weekly podcast!  In this episode, you will get to know our hosts, Robert C. Smith and Manny Marquez, as they introduce themselves in this educational and entertaining podcast.  If you are a nightclub bouncer, guard, owner, or operator this is the podcast for you. During this introductory session, meet Robert and Manny and hear about their backgrounds in the industry as well as what brought them together to start this podcast.  Hear about how they hope to bring together their combined 30 years of experience in bars and nightclubs to offer insight and awareness around topics related to nightclub security.  Topics covered in the podcast will include legal issues, training, documentation, best practices, policies, procedures, and more. Future podcasts will serve as forum for discussion, debate, and to answer questions to help nightclub professionals become better at the workplace - ultimately creating a more successful business.   Next week's show will cover Nightclub

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