Government Gone Digital

Not sure which social media trends are worth investing time and energy in? Check out this Government Gone Digital episode to learn about some of the top trends to watch, including vertical video, Instagram Stories, IGTV and more. You’ll also hear about Gilbert, Arizona’s experience informing an entire community about important trash schedule changes with the help of social media. See acast.com/privacy for privacy and opt-out information.

Gilbert is taking a different approach to welcoming new employees than other government organizations. Want to know more about how they’re building culture? Then this episode is for you. See acast.com/privacy for privacy and opt-out information.

Two very special guests, Mayor Jenn Daniels and Town Manager Patrick Banger, join us to talk about how they’re thinking about and planning for Gilbert’s future by creating a moonshot goal. See acast.com/privacy for privacy and opt-out information.

Celebrating a look back at 50 podcast episodes, what we’ve learned and where we’re going!SO AWESOME. 50, wow. See acast.com/privacy for privacy and opt-out information.

Most people don't realize that Gilbert, Arizona has a female mayor. We're working to change that! Mayor Jenn Daniels joins us on the Government Gone Digital podcast to talk about her experience engaging with residents online, especially through videos, such as Gilbert's Emmy-nominated Digital State of the Town and Carpool Karaoke series. You'll also have the chance to hear first-hand what it's like being a full-time mayor and mom in the modern world. See acast.com/privacy for privacy and opt-out information.

Gilbert’s website gets a makeover to help make it easier for people to connect with Gilbert. From search-centric navigation to featuring video prominently on the homepage, find out how our redesign process resulted in a more customized experience for our visitors. See acast.com/privacy for privacy and opt-out information.

Responding to negative comments on social media can help turn bad experiences into positive ones. In this Government Gone Digital episode, hear examples of how Gilbert, Arizona's approaching customer care online and the power of responsiveness. You'll also gain insight into Gilbert's online engagement and social media strategy. See acast.com/privacy for privacy and opt-out information.

Get the story behind Gilbert, Arizona’s Carpool Karaoke videos! Check out this Government Gone Digital to learn what goes into producing a Carpool Karaoke video, and how they help build invaluable community engagement. See acast.com/privacy for privacy and opt-out information.

Different residents have different needs. Are you meeting them where they're at? Check out this episode to learn about different tools and platforms Gilbert, Arizona is using to reach residents, including Nextdoor, social media, Gilbert 311 and an open data portal. Also, you'll have the chance to learn about Gilbert's new experience with Amazon Alexa, providing residents with the latest news and events. See acast.com/privacy for privacy and opt-out information.

The City of Kansas City, Missouri joins us on Government Gone Digital to talk about the importance of open data in local government. Find out how they got started, how they're making their data sets accessible to everyone and how they're seeing the data being used by residents. See acast.com/privacy for privacy and opt-out information.

What does 24/7 customer care look like? Find out in this episode of Government Gone Digital as we talk with the Arizona Department of Transportation (ADOT) team about using social media to help drivers in real-time. Also, learn how they're incorporating pop culture into road signs to keep drivers safe AND entertained. See acast.com/privacy for privacy and opt-out information.

Are you still relying on traditional marketing to reach your residents? Listen to our latest episode to hear about Gilbert Water Conservation’s journey from traditional to digital marketing and what the results have been. See acast.com/privacy for privacy and opt-out information.

Facebook recently announced some major changes coming to the News Feed algorithm, making it harder for users to see new content from Pages. Check out this Government Gone Digital episode to learn about these changes, the implications for government organizations and how to make sure your residents are still getting the latest news and updates! See acast.com/privacy for privacy and opt-out information.

What are the best ways to get direct feedback from the community? Learn more in this podcast episode about how Gilbert, Arizona is using tools such as SeeClickFix, Nextdoor and an interactive open data portal to make it easy for residents to engage with their local municipality. See acast.com/privacy for privacy and opt-out information.

In this Government Gone Digital, hear about the creation of Gilbert, Arizona's 2018 Digital State of the Town with special guest Mayor Jenn Daniels!This year's State of the Town features Life in Gilbert, with a unique look at what a day is like for our mayor, town manager, residents and business owners. See acast.com/privacy for privacy and opt-out information.

Company culture starts with Learning and Development! Listen to this Government Gone Digital episode for ways Gilbert, AZ is making changes in L&D to create more engaging and empowering new hire orientations and trainings. See acast.com/privacy for privacy and opt-out information.

With the world relying more and more heavily on technology, it's imperative that students know how to code. That's why Gilbert, AZ hosts SPARK Game Jam, a junior high and high school coding competition twice a year. Learn more about our Fall 2017 competition and tips for starting your own student coding initiative by listening to this episode.Links for this episode:https://sparkappleague.comhttps://invention.si.edu/https://waymo.comhttps://engineering.asu.edu/ See acast.com/privacy for privacy and opt-out information.

We know that many government cultures can be rigid, making it difficult to make an impact. It doesn't have to be that way! Listen in as we discuss the evolution of the Town of Gilbert’s culture and how your own municipality can become a place where employees thrive. See acast.com/privacy for privacy and opt-out information.

Tired of hearing “this is how we’ve always done it”? So are we! The world is innovating and government shouldn’t be an exception. Listen in for our discussion on why government needs to be changing with the rest of the world and steps you can take to break out of the mold. See acast.com/privacy for privacy and opt-out information.

Episode 34: The Most Prosperous City by Gilbert Digital See acast.com/privacy for privacy and opt-out information.